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HP LaserJet 1010 series Troubleshooting Guide

HP LaserJet 1010 series
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Printer status Lights Description
Cleaning page
Ready
Attention
Go
Use the HP Toolbox to initiate the
cleaning function. Pressing the G
O
button has no effect during the cleaning
mode.
Sleep mode
Go
Ready
Attention
From the customer's perspective, sleep
mode is the same as Ready mode.
Fatal errors (HP LJ 1010 series printers)
If all of the printer lights are on (solid) and you cannot resolve the error by turning the printer off and on,
then a fatal error has occurred. Two errors scan be identified: failed communication between the
formatter and the engine, and a failed fuser. If neither of these is identified by using the following
procedure, replace the printer.
1 Press and hold the G
O
button. The printer shows a secondary error pattern.
2 If the A
TTENTION
light illuminates as the secondary error pattern, the formatter and engine are not
communicating.
Ɣ Check the ribbon cable between the formatter and ECU, and check all other connections.
Ɣ If the error persists, replace the ECU.
Ɣ If the error persists, replace the printer.
3 If the G
O
and R
EADY
lights illuminate as the secondary error pattern, the fuser (fixing assembly) has
failed and must be replaced.
Table 6-4 Control-panel light patterns (HP LJ 1010 series printers) (continued)
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HP LaserJet 1010 series Specifications

General IconGeneral
Print TechnologyLaser
Print SpeedUp to 12 ppm
Print ResolutionUp to 600 x 600 dpi
Dimensions370 x 242 x 209 mm
Weight5.9 kg
Processor Frequency133 MHz
Internal Memory8 MB
First Page OutLess than 10 seconds
Monthly Duty CycleUp to 5000 pages
Media Sizes SupportedA4, A5, B5, C5, DL
Input Capacity150 sheets
Output Capacity100 sheets
Operating System CompatibilityWindows 98/Me/2000/XP

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