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Troubleshooting/Maintenance
: Image formation troubleshooting
122
Solving image quality problems
Use the following table to help solve problems with printed pages. See “Solving paper
feed problems” in this chapter.
Problem Cause Solution
Parts of the page
around the
edges aren’t
printing.
The HP LaserJet 1100 cannot print to the
edge of the paper. The HP LaserJet 1100
has minimum margins on each edge of
0.25 in (6.4 mm).
To get the image to fit into this printable
area, slightly reduce the size of the image.
If printing or copying, the reduction setting
is set incorrectly.
For printing, check the reduction setting in
the “Print” or “Setup” window from within
the program you are using. Copies will clip
if original has image too close to edge.
Images will not
print.
The HP LaserJet 1100 is not plugged in. Make sure that the HP LaserJet 1100 is
plugged into a live wall outlet or power
strip.
The parallel cable is loose. Check that the parallel cable is securely
connected between the HP LaserJet 1100
and the computer.
Copies or
scanned images
are too light or
too dark.
The contrast is not set correctly. Adjust the contrast and resolution settings
from the Document Assistant.
The HP LaserJet 1100 needs to be
recalibrated.
Recalibrate the product.
The original image is very light or very
dark.
Adjust the resolution and/or contrast
setting(s) from the tool box on the
Document Assistant.
The scanned image is too light or too dark
because the original was on a colored
paper.
If the original was on a colored paper,
including brown recycled paper, the text
may not be clear. Adjust the resolution,
contrast, and/or brightness settings from
the tool box on the Document Assistant.