EN
Troubleshooting/Maintenance
: Solving paper feed problems
133
The separation pad is dirty. Clean the separation pad.
The separation pad is damaged. Replace the separation pad.
A sensor isn’t operating properly. Check the sensors to make sure that none
of them are jammed. If a sensor cannot be
“unjammed,” replace the sensor.
There is a problem in the paper path. Perform the “Paper path check,” which is
discussed later in this chapter, to
determine which parts should be
replaced.
The HP LaserJet
1100 is feeding
multiple sheets
or jams
frequently from
the document
feeder tray.
Guides are not adjusted properly. Remove the document from the document
feeder tray. Straighten the item, then
reinsert it. Slide the guides against the
sides of the item to center it. Make sure
the guides are not adjusted too tightly.
The document feeder tray is overfilled. Remove some of the sheets. The
document feeder tray can hold up to 10
pages, depending on the thickness of the
pages.
The item was too thick, too slick, or
otherwise did not meet specifications.
Make sure that the media meets
specifications detailed in HP’s media
specifications guide.
The document scanner pickup roller or
separation pad is dirty and cannot feed
the document.
See "Cleaning procedures" in this chapter.
The document scanner pickup roller or
separation pad is damaged or worn.
Replace the scanner.
The sensor isn’t operating properly. Check the sensor to make sure it is not
jammed. If a sensor cannot be
“unjammed,” replace the scanner.
There is a problem in the document
scanner path.
Check the path for obstructions. Readjust
as necessary or replace the scanner.
Problem Cause Solution
To Next Page
Loading...