104  Chapter 9 Troubleshooting the printer
EN
Finding the solution
You can use this section to find the solution to common printer 
problems. For copying or scanning problems, see Finding the 
solution.
Pages did not print
●
Light patterns: What light pattern is displayed on the printer 
control panel? See Printer light patterns
 for more information.
●
Error messages on screen: Is there a message on the 
screen? See Error messages on the screen
 for more 
information.
●
Media handling: Is media being pulled into the printer 
incorrectly? Are there media jams? See Paper handling 
problems for more information.
Pages printed, but there was a problem
●
The print quality was poor: See Improving print quality
 for 
more information.
●
The printed pages do not always appear the same as on 
the screen (print preview): See Printed page is different 
than what appeared on screen for more information.
●
The printer settings were inappropriate for the media: 
See Paper handling problems
 for more information.