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Supported media sizes (printer) 
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Supported media sizes (printer)
The following are the supported media sizes:
●
Minimum:
 76 x 127 mm (3 x 5 in.)
●
Maximum: 
216 x 356 mm (8.5 x 14 in.)
Guidelines for using media
Paper
For best results, use conventional 20 lb (75 g/m
2
) paper. Make 
sure that the paper is of good quality and free of cuts, nicks, 
tears, spots, loose particles, dust, wrinkles, voids, and curled or 
bent edges.
If you are unsure about what type of paper you are loading (such 
as bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage 
to the printer.
Paper usage
Symptom Problem with paper Solution
Poor print quality or toner 
adhesion.
Problems with feeding.
Too moist, too rough, too 
smooth, or embossed.
Faulty paper lot.
Try another kind of paper: 
between 100-250 Sheffield 
and 4-6% moisture content.
Dropouts, jamming, or curl. Stored improperly. Store paper flat in its 
moisture-proof wrapping.
Increased gray background 
shading.
Might be too heavy. Use lighter paper.
Excessive curl.
Problems with feeding.
Too moist, wrong grain 
direction, or short-grain 
construction.
Use long-grain paper.
Print using the 
straight-through output path.
Jamming or damage to printer. Cutouts or perforations. Do not use paper with cutouts 
or perforations.