144 Chapter 4 - Problem solving
EN
2
Does the job print as expected?
YES ➜
For other problems,
check the Contents, the
Index, or the printer
online help.
NO
The print job is
not sent to the
desired printer.
The print job
has incorrect
fonts.
The computer cannot be
used while the printer is
printing.
• Another printer with the same
or similar name might have
received the print job. Verify
that the printer name matches
the name selected in the
Chooser (see “Selecting an
alternate PPD” on page 145).
• If you are printing an .eps file,
try downloading the fonts
contained in the .eps file to
the printer before printing.
Use the HP LaserJet Utility
(see “HP LaserJet Utility” on
page 40).
• If the document is not printing
with New York, Geneva, or
Monaco fonts, go into the
Page Setup dialog box, and
select Options to deselect
substituted fonts.
• Select
Print in
Background
from the
Background Printing menu
in the Print Dialog box.
Status messages will be
redirected to the Desktop
Print Monitor, allowing the
computer to continue
working while the printer is
printing.
➜
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