Page skew
Possible cause Solution
1 The media does not meet specifications or is not
stored correctly.
1 Turn over the stack of media in the tray. Also try
rotating the media 180 degrees.
2 Check the media type and quality. Replace the
media if it does not meet specifications, and
advise the customer to use the HP-
recommended media and to store it correctly.
See
Media specifications.
2 The media is not loaded correctly or the trays are not
adjusted correctly.
Make sure that the media is loaded correctly and that
the guides fit snugly against the stack.
3 The registration assembly is not installed correctly or
is damaged.
Make sure that the registration assembly is installed
correctly. If necessary, replace the registration
assembly. See Feed-roller assembly.
378 7 Troubleshooting
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