After performing an NVRAM initialization, reconfigure any computers that print to this MFP so that
the computers can recognize the MFP.
To perform an NVRAM initialization
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 9 until all three
LEDs flash once and then stay on. This might take up to 20 seconds.
3 Press 3 one time, and then press S
TART
.
4 Press 3 two times until NVRAM INIT appears on the control-panel display.
5 Press 6 one time, and wait while the MFP completes its initialization sequence.
Hard-disk initialization
A hard-disk initialization erases and reformats the hard disk. Perform a hard-disk initialization only if
an error message on the control-panel indicates a disk error. Always try initializing the hard disk
before replacing it.
NOTE Before performing a hard-disk initialization, print a menu map and a configuration
page. See
Information pages. Use the information on these pages to reset any customer-
specific settings.
CAUTION A hard-disk initialization deletes the following information: all stored copy jobs, the
local address book (e-mail addresses), the speed-dial list (fax numbers), and the Java™
applet files.
To perform a hard-disk initialization
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press the right-hand side of the
S
TART
button until all three LEDs are lit. Release the S
TART
button.
3 Press 5 one time. INITIALIZE DISK appears on the control-panel display.
4 Press 6 one time. A series of asterisks appears on the control-panel display. Wait for the MFP to
complete its initialization sequence.
402 7 Troubleshooting
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