Service menu
Authorized HP service technicians can use this menu to gain access to MFP settings that are
reserved for service personnel. The service menu is protected by use of a personal identification
number (PIN). When you select SERVICE from the list of menus, you are prompted to type an eight-
digit PIN code.
The PIN code for this MFP is 11434504.
NOTE The MFP automatically exits the service menu after about 1 minute if no menu items
are selected or changed.
Table 7-23 Service menu
Item Explanation
CLEAR EVENT LOG Select this item to clear (reset to zero) the internal event log.
TOTAL PAGE COUNT Select this item to set the total number of pages that have been printed to-date.
Typically this is only required when a new formatter is installed.
REFURBISH PAGE COUNT Select this item to set the page count if you need to send the MFP for
refurbishment. This page count is stored in memory so that the correct Service ID
can be restored after the MFP is refurbished.
MAINTENANCE KIT COUNT Select this item to set the number of pages that have been printed since the last
maintenance kit was installed or the total number of pages that have been printed
on this MFP if a maintenance kit has not yet been installed (during the first
225,000 pages).
MAINTENANCE KIT INTERVAL Select this item to specify the number of pages that can be printed before a
PERFORM PRINTER MAINTENANCE message appears on the control-panel
display to indicate that a maintenance kit is required.
DOCUMENT FEEDER KIT COUNT Select this item to set the number of pages that have been printed since the last
document-feeder kit was installed or the total number of pages that have been
printed on this MFP if a document-feeder kit has not yet been installed (during the
first 225,000 pages).
DOCUMENT FEEDER KIT INTERVAL Select this item to specify the number of pages that can be printed before a
REPLACE DOCUMENT FEEDER KIT message appears on the control-panel
display to indicate that a document-feeder kit is required.
ADF COUNT Select this item to set the total number of pages that have been fed through the
ADF.
FLATBED COUNT Select this item to set the number of pages that have been scanned on the
flatbed glass.
ADF SIMPLEX COUNT Select this item to set the number of simplex pages that have been fed through
the ADF.
ADF DUPLEX COUNT Select this item to set the number of duplex pages that have been fed through the
ADF.
COPY SCAN COUNT Select this item to set the number of copy pages that have been scanned.
SEND SCAN COUNT Select this item to set the number of scanned pages that have been sent to e-mail.
COPY PAGES COUNT Select this item to set the number of scanned pages that have been printed.
426 7 Troubleshooting
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