Product Information
Technical Assistance
HP AUDIO-TIPS
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HP AUDIO-TIPS, available within HP ASAP, is an interactive
voice response system providing pre-recorded answers to the
questions most frequently asked by HP LaserJet printer users.
Helpful “System Maps” to the HP AUDIO-TIPS recordings are
available by fax through HP FIRST.
● HP CompuServe Forum
CompuServe members can download a variety of support materials
including product data sheets, software application notes, and
printer drivers for many popular software applications. Members
may also post and reply to questions in an interactive format. To
access the HP Forum, type GO HPPER at any prompt. For more
information, or to join CompuServe, call 1-800-524-3388.
Customer Information Centers
For further technical assistance, service-authorized HP and dealer
service personnel can contact the nearest Hewlett-Packard
Customer Information Center, 1-800-752-0900 in North America.
Customer Support Center (Assist Line)
The HP Customer Support Center, (208-323-2551) is available to
answer technical questions regarding setup, configuration,
installation and operation of HP printers in the PC and Macintosh
environments. The CSC Assist Line is available weekdays from
7AM to 6 PM Mountain Time (Wednesdays until 4 PM).
Questions relating to operating systems such as MS-DOS and
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UNIX, your network conjuration, or network operating system
cannot be answered by the Center and should be referred to your
authorized reseller.
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