HP LaserJet 6L - HP LaserJet Companion Operation Problems; Scanner Will Not Scan

HP LaserJet Companion Operation
Problems
Scanner Will Not Scan
If the HP LaserJet Companion is unable to scan, try the following:
• Ensure that the interface cable that was shipped with your HP LaserJet
Companion is connected to your computer’s parallel port and to the To
PC connector on the HP LaserJet Companion.
• Unplug the HP LaserJet Companion’s power supply from the surge
protector and then plug it back in. You should hear a brief hum when
you first plug it in. The HP LaserJet Companion does not have a power
button or power indicator light; it is ready to scan when the power is
connected.
• Ensure the parallel port is configured correctly. The parallel port mode is
stored in your computer’s CMOS memory and is accessible through the
computer’s Setup program. This program, which allows you to change
your computer’s CMOS settings, is activated on most computers by
pressing a key such as
[F2], [F8],or[Delete] when your computer is
first powering on, but before Windows starts. As your computer is
powering on, watch the screen for a message that gives the correct key
to press to start the program. The message will likely read
Press
<Key> for Setup
. Once the program is running, locate the section
listing the mode of your computer’s parallel port and make sure it is set
to bidirectional, ECP, Enhanced, or PS/2. The parallel port should not be
set to EPP, AT, or Standard. You can usually change the settings by
scrolling using the
[+] or [–] keys, arrow keys, or function keys.
Note
If you have problems locating or changing the setting, please refer to
your computer’s documentation on changing CMOS settings or to the
Guide to Changing the Parallel Port Mode in Setup included with your
HP LaserJet Companion.
• The HP LaserJet Companion requires a bidirectional or ECP compliant
parallel port to communicate properly with your computer. Older
computers may not have this type of port. If you have another parallel
port on your computer, try attaching the interface cable to that port. You
can also purchase a bidirectional or ECP compliant port and install it on
your computer.
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