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55.00.07 (event code): DC controller communications timeout
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55.01.06 (event code): NVRAM memory data error warning
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55.02.06 (event code): NVRAM memory access error warning
Recommended action
1. Turn the product off and then on.
2. Perform an engine test.
3. Verify the connectors on the DC controller.
4. If the error persists, replace the DC controller PCA.
55.XX.YY DC controller error To continue turn off then on
Description
The communication link between the formatter and DC controller was lost.
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55.00.00: Internal communication error
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55.00.01: DC controller memory error
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55.00.03: DC controller no engine response
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55.00.04: DC controller communications timeout
Recommended action
1. Turn the product off and then on.
2. Perform an engine test.
3. Verify the connectors on the DC controller.
4. If the error persists, replace the DC controller.
56.00.01 Illegal Input Printer Error To continue turn off then on
Description
The product experienced an illegal input.
Recommended action
1. Turn the product off and then on.
2. Remove any third-party hardware.
3. Attempt the remote firmware update again.
4. If the error persists, replace the DC controller.
ENWW
Tools for troubleshooting
277
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