57.00.03: Fan motor 3 malfunction
1. Turn the product off and then on. Listen for fan noise at the lower back-center of the product. If no
noise is heard, replace the delivery fan (FM3).
2. If this part has been removed or replace, check the connector on the intermediate connect board.
3. Measure the voltage between the connectors (J262-1 and J262-3) on the high-voltage power
supply (lower) immediately after the product power is turned on. If the voltage changes from 0
VDC to approximately 24 VDC, replace the fan (FM3).
57.00.04: Fan motor 4 malfunction
1. Turn the product off and then on.
57.00.05: Fan motor 5 malfunction
1. Turn the product off and then on.
57.00.06: Fan motor 6 malfunction
1. Turn the product off and then on.
57.00.07: Fan motor 7 malfunction
1. Turn the product off and then on.
57.00.08: Fan motor 8 malfunction
1. Turn the product off and then on.
58.00.04 Error To continue turn off then on
Description
The low-voltage power supply is defective.
Recommended action
1. Turn the product off and then on.
2. Check the connector (J143) on the DC controller PCA.
3. If the error persists, replace the low voltage power supply.
59.00.00 Error To continue turn off then on
Description
A paper path malfunction error has occurred.
Recommended action
Turn the product off then on.
ENWW
Tools for troubleshooting
279
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