manually actuate the alienation mechanism. If it fails, replace the ITB. If the ITB is working
correctly, replace the fuser drive assembly.
4. If the product was previously serviced, check the connector (J128) on the DC controller PCA.
59.0X.50 Error To continue turn off then on
Description
The product experienced a drum motor startup error.
◦
X= 5: Black
◦
X = 6: Cyan
◦
X = 7: Magenta
◦
X = 8: Yellow
Recommended action
1. Perform the drum-motors component test in the Troubleshooting menu.
2. Each toner cartridge slot has a drum motor. Use the disable toner cartridge check and run the
drum motor component test with the toner cartridge removed. If the test passes, replace the toner
cartridge. If the test fails, replace the drum motor.
3. If the product was previously serviced, check the connector at the drum motor assembly and the
DC controller. See the circuit diagram for details.
59.0X.60 Error To continue turn off then on
Description
The product experienced a drum motor rotation error.
◦
X= 5: Black
◦
X = 6: Cyan
◦
X = 7: Magenta
◦
X = 8: Yellow
Recommended action
1. Perform the drum-motors component test in the Troubleshooting menu.
2. Each toner cartridge slot has a drum motor. Use the disable toner cartridge check and run the
drum motor component test with the toner cartridge removed. If the test passes, replace the toner
cartridge. If the test fails, replace the drum motor.
3. If the product was previously serviced, check the connector at the drum motor assembly and the
DC controller. See the circuit diagram for details.
282 Chapter 2 Solve problems ENWW
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