Tray <X> empty: [Size]
Description
The specified tray is empty and needs to be loaded.
Recommended action
Refill the tray.
NOTE: This could be a false message. If the tray is loaded without removing the shipping lock, the
product does not sense that the paper is loaded. Remove the shipping lock and then load the tray.
Tray <X> empty: [Type], [Size]
Description
The specified tray is empty and needs to be loaded, but the current job does not need this tray to print.
Recommended action
Refill the tray at a convenient time.
NOTE: This could be a false message. If the tray is loaded without removing the shipping lock, the
product does not sense that the paper is loaded. Remove the shipping lock and then load the tray.
Tray <X> open
Description
The specified tray is open or not closed completely.
Recommended action
1. Close the tray.
2. If this message appears and the lifter-base assembly was removed or replaced, make sure that the
connector on the assembly is correctly connected and fully seated.
3. If the error persists, use the paper size switches (SW2,3 - SW82,83 - SW92,93) test in the Tray/
Bin Manual Sensor Test to test the switches. If they do not respond, replace associated the lifter
drive assembly.
Tray <X> overfilled Remove excess paper
Description
A tray in the product is overfilled with paper. Printing can continue from a different tray.
Recommended action
Remove enough paper so that the paper stack does not exceed the limit for the tray.
NOTE: If this message appears and the paper-pickup assembly was removed or replaced, make sure
that the connector at the back of the assembly is correctly connected and fully seated.
320 Chapter 2 Solve problems ENWW
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