Reasons for performing Partial Clean
●
The product continually boots up in an error state.
NOTE: Try clearing the error prior to executing a Partial Clean.
●
The product will not respond to commands from the control panel.
●
Executing the Partial Clean function is helpful for troubleshooting hard disk problems.
●
To reset the product by deleting all solutions and customer-defined settings.
●
The product default settings are not properly working.
Execute a Partial Clean
1. Turn the product on.
2. The HP logo displays on the product control panel. When an underscore displays below the HP
logo, touch the logo to open the Preboot menu.
3. Touch the down arrow
button to highlight Administrator, and then touch the OK button.
4. Use the down arrow
button to highlight Partial Clean, and then touch the OK button.
5. Touch the OK button again.
6.
Touch the home
button to highlight Continue, and then touch the OK button.
NOTE: The product initializes.
Format Disk
The Format Disk option erases the entire disk drive.
CAUTION: After executing a Format Disk option, the product is not bootable.
Characteristics of a Format Disk
●
Customer-defined settings, third-party solutions, firmware files, and the operating system are
deleted.
NOTE: Rebooting the product does not restore the firmware files.
●
Rebooting the product restores the firmware files from the Repository location, but does not restore
any customer-defined settings.
●
After executing the Format Disk function, the message 99.09.67 displays on the control panel.
●
After executing the Format Disk function, the product firmware must be reloaded.
384 Chapter 2 Solve problems ENWW
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