2 Solve problems
NOTE: To perform diagnostic and configuration procedures (for example, resetting page counts) for
the product, you must install the CP1210 Service Config Tool (available at your HP authorized repair
center).
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Solve problems checklist
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Menu map
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Preboot menu options
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Current settings pages
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Troubleshooting process
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Tools for troubleshooting
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Clear jams
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Paper feeds incorrectly or becomes jammed
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Use manual print modes
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Solve image quality problems
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Clean the product
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Solve performance problems
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Solve connectivity problems
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Service mode functions
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Solve fax problems
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Product upgrades
ENWW 69
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