Table 2-9 Heartbeat LED, product initialization (continued)
Product initializing
state
Heartbeat LED, normal state Heartbeat LED, error state
HW checks on board
DRAM
Green, solid Red, solid
●
Power on self check failure
◦
Boot process halted
Replace the formatter.
Control panel
connection initializes
Green, solid
NOTE: Control panel communication
successful. If an error occurs, a message should
appear on the control-panel display.
Yellow, fast flash
●
Formatter to control panel connection failed
◦
Boot process continues
Check the cables between the formatter and
control panel for damage. Make sure that the
cables are fully seated.
Preboot menu available
(including diagnostics)
Green, solid Red, solid
●
Diagnostic failure
◦
Follow diagnostic instructions
Turn the power off, and then on again to restart
the initialization process.
Accessing disk for
firmware image
Green, solid
NOTE: If applicable, disk error messages
appear on the control-panel display.
Yellow, fast flash
●
Control panel not connected
Firmware boot Green, solid
NOTE: If applicable, error messages appear
on the control-panel display.
Yellow, fast flash
●
Control panel not connected
Product operational Green, heartbeat blink
NOTE: If applicable, error messages appear
on the control-panel display.
Yellow, fast flash
●
Control panel not connected
49.XX.YY error or
initialization freezes
Not applicable LED off
NOTE: An error message (for example,
49.XX.YY) might appear on the control-panel
display.
Eventually a formatter connection missing
message will appear.
Turn the power off, and then on again to restart
the initialization process.
If the error persists, perform a firmware upgrade.
ENWW
Tools for troubleshooting
139
To Next Page
Loading...