Recommended action
The specified tray will not be used until this condition is addressed. Printing can continue from other
trays.
1. Load the correct paper in the specified tray.
2. At the control panel, verify the type configuration.
Unsupported drive installed To continue, touch “OK”
Description
A non-supported hard drive has been installed. The drive is unusable by this product.
Recommended action
1. Turn the product off.
2. Remove the hard drive.
3. Turn the product on.
Unsupported supply in use OR Unsupported supply installed To continue, touch “OK”
Description
A non-supported supply has been installed.
OR
One of the print cartridges is for a different HP product.
◦
XX = 00
Black print cartridge
◦
XX = 01
Cyan print cartridge
◦
XX = 02
Magenta print cartridge
◦
XX = 03
Yellow print cartridge
Recommended action
Install the correct supplies for this product. See the parts chapter in the repair manual for supply part
numbers.
402 Chapter 2 Solve problems ENWW
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