stapler motor 75
stapler stacker controller PCA
166
stapler/stacker 71, 179
stapler/stacker fan 75
stapler/stacker jam detection 80
stapler/stacker motors 73
stapler/stacker paper feed and
delivery
feed and delivery operation
77
status
messages, types of 289
status page 137
status, fax accessory page 463
stop printing for test 150
streaks, troubleshooting 440
supplies
counterfeit 482
error messages 397
memory errors 289
non-HP 481
recycling 495
replace message 397
support
online 490
T
T.30 Trace report 472
Taiwan EMI statement 506
TCP/IP information 199
technical support
online 490
tests
color band 201
component tests list and
descriptions 152
disable cartridge check 143
engine 144
manual sensor 147
networks 275
paper path 145
paper-path sensors 145
print/stop 150
scanner 154
scanner tests 155
tray/bin manual sensor 149
text, troubleshooting 443
timing chart 181
tips iii
toner
loose, troubleshooting 442
smeared, troubleshooting 443
toner cartridges
diagnostic test 143
memory chips 484
non-HP 481
recycling 495
warranty 480
toner cartrifges 34
touchscreen blank, white, or dim
(no image) 131
touchscreen has an unresponsive
zone 133
touchscreen is slow to respond
132
transfer stage 31
transfer unit
operation 37
Tray 1
jams 421
Tray 1 last-paper detection
MP tray last paper detection
54
Tray 1 paper pickup
MP tray paper pickup 53
Tray 2
jams 423
Tray 2 cassette lift-up operation
51
Tray 2 cassette media-size
detection and Tray 2 cassette-
presence detection
detect paper size 50
Tray 2 cassette multiple-feed
prevention
separation roller method 48
Tray 2 cassette pickup 47
tray selection - use requested tray
266
troubleshooting 113, 194
blank pages 450
checklist 114
clean the paper path 196
color 194
configuration page 137
configuration pages for 197
control panel 151
control panel messages,
numerical 289
control-panel checks 127
demo page 137
direct-connect problems 451
EP parameters 194
event log 137
flowchart 125
jams 407, 434
lights, using 137
lines, printed pages 440
network problems 451
pages not printing 450
pages printing slowly 450
paper feed problems 433
PBX systems 468
power 126
print quality issues 439
process 125
repeating defects 201
reports and tools 137
scanner calibration 136
scanning subsystem 136
skewed pages 443
slow fax reception 466
slow fax transmission 468
status page 137
text 443
toner smear 443
USB cables 450
wrinkles 443
See also
diagnostics
Troubleshooting menu, control
panel 281
U
understand lights on the formatter
formatter lights 137
understand the lights on the
formatter
connectivity LED 141
heartbeat LED 137
heartbeat LED, product 138
heartbeat LED, product
operating 140
HP Jetdirect LEDs 141
upgrade firmware 473
upgrades, downloading product
473
USB Firmware Upgrade menu,
control panel 288
USB flash drive 474, 475
518 Index ENWW
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