Evaluating MFPs  15 
Reliability 
 
 
World-renowned LaserJet quality and reliability 
The HP LaserJet M4345 MFP series sets the standard for industry reliability and provides a worry-free hardcopy 
solution. If you ever do need help, HP’s Service and Support is one of the best. According to PC Magazine 
(August 2005), HP offers the best service and reliability in the printer industry, receiving a #1 ranking in its 
annual service and reliability survey for the 14th year in a row. No other printer vendor can claim this record. 
Reliability matters 
•  The HP LaserJet print cartridge and HP toner formula are specifically designed for the HP LaserJet M4345 
MFP series to achieve professional quality every time you print. Comprising up to 70% of the device’s 
printing system, you refresh your MFP with every Original HP LaserJet print cartridge, ensuring reliable, 
precise operation. The result is professional quality documents with crisp, sharp text and lines that make an 
impression. 
•  The HP LaserJet M4345 MFP series has HP’s legendary reliability and ruggedness. With a Recommended 
monthly page volume
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 of 5,000–20,000 pages per month, and a duty cycle
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 of up to 200,000 pages 
per month, this device is built to stand up to the demands of today’s fast-paced business environment and 
keeps intervention rates low. 
•  HP conducts extensive testing, printing millions of test pages with a variety of applications and file types, in 
multiple environments, with different media types.  
Award-winning HP support 
HP’s award-winning customer service and support backs every MFP with a one-year limited on-site warranty; 
fast, knowledgeable online support available 24/7 at www.hp.com/support, and easy-to-access phone support 
provided by HP trained agents. Plus, you can enhance your warranty protection with the purchase of affordable 
HP Care Pack Services. For more information, see Appendix C, “Ordering information” on page 29. 
100 million HP LaserJet printers shipped 
No one has supplied more printers to more people than HP. For more than 20 years, 
HP has introduced innovative laser printing products. And now, HP celebrates shipment 
of the 100 millionth HP LaserJet printer. HP printers offer proven reliability, 
award-winning service and support, and the broadest portfolio of printing solutions in 
the industry. Count on the legendary quality of HP LaserJet printers. 
Reliability