HP LaserJet P3005 Series Troubleshooting Guide

Control panel message Description Recommended action
back to the first program and try printing
a different file. If the message appears
only with a certain software program or
print job, contact the software vendor for
assistance.
6. If the message persists, contact
HP Support.
50.1 FUSER ERROR AC power is not being provided to the fuser
assembly. AC voltage is necessary to
generate heat in the fuser assembly.
1. Verify that the fuser power cable at the
back of the device is connected and the
ECU is fully seated.
2. If the message persists, replace the
fuser assembly.
50.6 FUSER ERROR The main or sub thermistors are unable to
provide temperature feedback to the ECU.
The main and sub thermistors monitor the
fuser assembly hot-roller temperature and
provide feedback to regulate the fusing
temperature.
1. Verify that the seven-wire connector is
firmly seated in connector J405 on the
ECU. You might have to remove the
main cooling fan to see this connection.
2. Verify that the four-wire connector at the
rear of the device is firmly seated in the
fuser assembly.
3. Verify that the AC voltage is being
provided to the fuser assembly.
4. If the message persists, replace the
fuser assembly.
51.XY ERROR
alternates with
To continue turn off then on
A device error has occurred. 1.
Press
to continue or press for
more information.
2. If the message persists after exiting
help, turn the device off and then on.
3. If the message persists, contact
HP Support.
52.00 ERROR A scanner motor error has occurred. Scanner
motor rotation is verified at the initialization of
a print job.
1. Verify that the scanner motor connector
and the ribbon cable from the ECU are
firmly seated on the laser/scanner
assembly.
2. Verify that the scanner motor connector
is firmly seated in connector J402 on the
ECU. You might have to remove the
main cooling fan to see this connection.
3. Verify that the ribbon cable installed in
connector J403 on the ECU is fully
seated. (See
Figure 6-9 ECU wiring
on page 195.) You must remove the
ECU in order to verify this connection.
4. If the message persists, replace the
laser/scanner assembly.
53.10.01 ERROR UNSUPPORTED RAM The memory DIMM is not a supported DIMM. Install a supported DIMM. See Install
memory on page 26.
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HP LaserJet P3005 Series Specifications

General

Duplex Printing Accessory	Optional
Print Technology	Laser
Processor Speed	400 MHz
Print Languages	HP PCL 5e, HP PCL 6, HP Postscript Level 3 emulation
Paper Trays, Maximum	3
First Page Out Black	8.5 seconds
Resolution	1200 x 1200 dpi
Display	2-line LCD
Memory, Standard	64 MB
Hard Disk	Optional
Connectivity, Standard	USB 2.0, Parallel
Network Ready	Optional with external print server
Power	AC 220-240V, 50/60 Hz
Operating Temperature Range	15°C to 32.5°C
Type	Laser Printer
Interface	USB 2.0, Parallel
Supported Operating Systems	Windows, Linux, Mac OS X
Operating Humidity Range	20 to 80% RH
Paper Capacity	1, 100 sheets (maximum)