Scanning error Cannot connect ................................................. 165
Settings cleared ...................................................................... 165
Unexpected size in tray # Load <size> Press [OK] ...................... 165
Unsupported <color> Press [OK] to continue ............................... 165
Used <color> in use ................................................................ 166
Used [color] installed, to accept press OK .................................. 166
Used supplies in use ................................................................ 166
Yellow Cartridge Low .............................................................. 166
Yellow in wrong position .......................................................... 166
Yellow Very Low ..................................................................... 167
Event-log messages ............................................................................................... 167
Print the event log ................................................................................... 167
Event log messages ................................................................................ 168
Clear jams .......................................................................................................................... 172
Common causes of jams ........................................................................................ 172
Jam locations ........................................................................................................ 172
Clear jams from the document feeder ...................................................................... 173
Clear jams in Tray 1 .............................................................................................. 175
Clear jams in Tray 2 .............................................................................................. 178
Clear jams in the fuser area ................................................................................... 179
Clear jams in the output bin .................................................................................... 180
Clear jams in the duplexer ..................................................................................... 181
Solve paper-handling problems .............................................................................................. 183
The product picks up multiple sheets of paper ........................................................... 183
The product does not pick up paper ........................................................................ 183
Solve image-quality problems ................................................................................................ 184
Print quality examples ............................................................................................ 184
Color image defects .............................................................................................. 188
Clean the product ................................................................................................................ 190
Clean the pickup and separation rollers ................................................................... 190
Clean the paper path ............................................................................................ 190
Clean the paper path from the product control panel .................................. 190
Clean the scanner glass strip and platen .................................................................. 191
Clean the document feeder pickup rollers and separation pad .................................... 192
Clean the touch screen .......................................................................................... 193
Solve performance problems ................................................................................................. 194
Factors affecting print performance ......................................................................... 194
Print speeds ........................................................................................... 195
The product does not print or it prints slowly ............................................................. 196
The product does not print ....................................................................... 196
The product prints slowly ......................................................................... 197
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