The product picks up multiple sheets of paper ................................................................ 135
Prevent paper jams .......................................................................................................... 136
Clear jams ........................................................................................................................ 136
Jam locations .................................................................................................. 136
Clear jams from the document feeder ............................................................. 137
Clear jams from the input tray ......................................................................... 139
Clear jams from the output bin ........................................................................ 142
Service mode functions .................................................................................................................... 143
Secondary service menu ................................................................................................. 143
Open the secondary service menu ................................................................. 143
Secondary service menu structure .................................................................. 143
Product resets .................................................................................................................. 144
Restore the factory-set defaults ...................................................................... 144
NVRAM initialization ........................................................................................ 145
Solve fax problems ........................................................................................................................... 146
Troubleshoot fax codes and trace reports ....................................................................... 146
View and interpret fax error codes .................................................................. 146
Fax trace report ............................................................................................... 156
Product updates ............................................................................................................................... 156
3 Parts and diagrams ..................................................................................................................................... 157
Order parts by authorized service providers .................................................................................... 158
Order replacement parts .................................................................................................. 158
Related documentation and software .............................................................................. 158
Supplies part numbers ..................................................................................................... 158
Service parts .................................................................................................................... 158
Customer self repair parts ............................................................................................... 159
Whole-unit replacement part numbers ............................................................................. 159
How to use the parts lists and diagrams .......................................................................................... 160
Assembly locations ........................................................................................................................... 161
Base product .................................................................................................................... 161
Covers .............................................................................................................................................. 162
Internal assemblies .......................................................................................................................... 164
Internal assemblies (1 of 4) ............................................................................................. 164
Internal assemblies (2 of 4) ............................................................................................. 166
Internal assemblies (3 of 4) ............................................................................................. 168
Internal assemblies (4 of 4) ............................................................................................. 170
PCAs ................................................................................................................................................ 172
Scanner and document feeder (ADF) main assemblies ................................................................... 174
Document feeder internal components ............................................................................................ 176
Alphabetical parts list ....................................................................................................................... 178
Numerical parts list ........................................................................................................................... 181
viii ENWW