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HP Color LaserJet CM1312 - Multifunction Printer User Manual

HP Color LaserJet CM1312 - Multifunction Printer
334 pages
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HP Color LaserJet CM1312 MFP Series
Service Manual
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HP Color LaserJet CM1312 - Multifunction Printer Specifications

General IconGeneral
Print TechnologyLaser
FunctionsPrint, Copy, Scan, Fax
Print Speed (Black)Up to 12 ppm
Print Speed (Color)Up to 8 ppm
Print ResolutionUp to 600 x 600 dpi
Display2-line LCD
Scanner TypeFlatbed, ADF
Copy ResolutionUp to 600 x 600 dpi
Fax ResolutionUp to 300 x 300 dpi
Fax Transmission Speed33.6 kbps
Processor Speed450 MHz
Duplex PrintingManual
Operating System CompatibilityWindows, Mac OS, Linux
Monthly Duty Cycle30, 000 pages
Standard ConnectivityHi-Speed USB 2.0
Input Capacity150 sheets
Scan Resolution1200 dpi
Media Sizes SupportedLetter, Legal, Executive, A4, A5, B5
Supported Media TypesPaper (plain, photo, brochure), transparencies, labels, envelopes, cardstock
Supported Media SizesLetter, legal, executive

Summary

1 Product basics

Product features

Lists key features such as performance, print quality, fax, copy, scan, memory card slots, networking, and accessibility.

Supported operating systems

Lists compatible Windows and Macintosh operating systems for full software installation and driver use.

Supported product software

Describes included software like HP Web Jetadmin and the embedded Web server for device management.

2 Control panel

Control-panel walkaround

Identifies and labels external components of the base and fax/memory-card model control panels for visual reference.

Control-panel menus

Guides users through accessing and navigating the product's control panel menus, including Setup and function-specific options.

3 Paper and print media

Supported paper and print media

Lists supported paper sizes, types, and media specifications for optimal print results.

Load paper and print media

Provides instructions on how to load paper into Tray 1, ensuring correct orientation and media guide adjustment.

4 Manage and maintain the product

Information pages

Describes how to print various diagnostic and status pages from the product memory for troubleshooting.

HP ToolboxFX

Introduces HP ToolboxFX software for checking status, supplies, alerts, and accessing tools for maintenance.

Manage supplies

Details how to check and order supplies, store them properly, and understand HP's policy on non-HP supplies.

Clean the product

Covers cleaning procedures for the paper path, ADF pickup roller, lid backing, scanner glass, and exterior.

5 Theory of operation

Major product systems

Provides an overview of the product's major systems: engine control, laser/scanner, image-formation, and pickup-and-feed.

Image-formation system

Describes the process of forming a toner image on media using four print cartridges and various technologies.

Scanner and ADF functions and operation (fax/memory card models)

Describes the scanner's light source, CCD array, and how the formatter processes image data.

Fax functions and operation (fax/memory-card models only)

Explains the product's fax capabilities, security features, and PSTN operation.

6 Removal and replacement

Removal and replacement strategy

Discusses the general approach to removing and replacing field-replaceable units (FRUs) and essential precautions.

General cautions during removal and replacement

Provides critical warnings and safety guidelines, including power disconnection and handling of sheet-metal parts.

Post-service tests

Details the print-quality, copy-quality, and fax-quality tests to verify successful repair or replacement.

Print cartridges

Provides step-by-step instructions for removing and replacing print cartridges, with safety cautions.

Internal assemblies

Guides the removal and replacement of internal components such as the print-cartridge drawer, main motor, and ITB.

7 Problem solve

Troubleshooting process

Guides users on diagnosing and solving product malfunctions using checklists and flowcharts.

Troubleshooting tools

Describes tools for solving problems, including LED diagnostics and control panel status indicators.

Control-panel messages

Lists common control panel messages, their descriptions, and recommended actions for resolution.

Paper-handling problems

Addresses issues related to paper jams, common causes of jams, and how to clear them from various locations.

Solve image quality problems

Discusses common image quality issues like light print, toner specks, dropouts, and streaks with their causes and solutions.

Solve performance problems

Addresses issues like slow printing, pages not printing, or blank pages, suggesting solutions like firmware updates or roller replacement.

Service mode functions

Explains how to use the control panel's Service menu for calibration, restoring defaults, cleaning, and accessing secondary service menus.

Solve fax problems (fax/memory-card models only)

Provides guidance on troubleshooting fax issues, including logs, reports, sending, and receiving problems.

Memory card problems (fax/memory-card models only)

Helps identify and resolve issues related to memory cards, such as files not detected or proof sheets not printing/scanning.

8 Parts and diagrams

Order parts, accessories, and supplies

Provides information on how and where to obtain replacement parts, supplies, and accessories directly from HP.

Supplies part numbers

Lists part numbers for print cartridges, USB cables, and fax cords, along with user-replaceable parts.

Scanner assembly

Illustrates the scanner assembly for base models, labeling key components for identification.

Product base assembly locations

Shows diagrams indicating the locations of major subassemblies within the product base.

Internal assemblies

Shows exploded views and lists of internal components such as rollers, power supplies, and the DC controller PCA.

Alphabetical parts list

Provides an alphabetical listing of product parts, their part numbers, and the corresponding table/page for reference.

A Service and support

Hewlett-Packard limited warranty statement

Details the terms and conditions of the limited warranty for HP hardware, accessories, and software.

Customer self repair warranty service

Explains the Customer Self Repair (CSR) program for parts replacement and related services.

Customer support

Provides contact information for telephone and Internet support, including software downloads and ordering supplies.

B Specifications

Physical specifications

Lists the physical dimensions (height, depth, width) and weight of the HP Color LaserJet CM1312 and CM1312nfi models.

Electrical specifications

Details the power requirements (voltage, frequency) and rated current for 110-volt and 230-volt models.

Power consumption

Provides average power consumption figures in watts for Printing, Copying, Ready/Sleep, and Off modes.

Environmental specifications

Outlines recommended and operating temperature ranges, and relative humidity levels for product use and storage.

C Regulatory information

FCC regulations

Outlines FCC compliance rules for Class B digital devices, including measures to prevent radio frequency interference.

Additional statements for telecom (fax) products

Includes EU, New Zealand, and US telecom statements relevant to fax product connectivity and compliance.

Declarations of conformity

Presents the Declaration of Conformity for HP Color LaserJet CM1312 and CM1312nfi models, listing safety, EMC, and telecom specifications.

Country/region specific statements

Provides laser safety information, Canadian DOC regulations, EMI statements, and laser statements for Finland.

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