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HP Color LaserJet CM2320 - Multifunction Printer User Manual

HP Color LaserJet CM2320 - Multifunction Printer
410 pages
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HP Color LaserJet CM2320 MFP Series
Service Manual

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HP Color LaserJet CM2320 - Multifunction Printer Specifications

General IconGeneral
Print TechnologyLaser
FunctionsPrint, Copy, Scan, Fax
Print Speed (Black)Up to 21 ppm
Print Speed (Color)Up to 21 ppm
Print Resolution (Black)Up to 600 x 600 dpi
Print Resolution (Color)Up to 600 x 600 dpi
Scanner TypeFlatbed, ADF
Copy ResolutionUp to 600 x 600 dpi
Fax ResolutionUp to 300 x 300 dpi
Memory160 MB
Paper Handling Output150-sheet output bin
Standard ConnectivityUSB 2.0, Ethernet
Scan Resolution1200 x 1200 dpi
Fax Transmission Speed3 sec per page
Media SizeLetter, Legal, Executive, Envelopes
Supported Operating SystemsWindows, Mac, Linux
Monthly Duty CycleUp to 40, 000 pages
Paper Handling Input250-sheet input tray

Summary

1 Product basics

Quick access to product information

Provides links to product guides and support websites for quick access to information.

Product comparison

Details the configurations and features of different HP Color LaserJet CM2320 models.

Product features

Lists and explains the performance, print quality, fax, copy, scan, and other features.

Product walkaround

Illustrates and labels the front view of the product's external components.

Back view

Illustrates and labels the back view of the product's external components.

Interface ports

Illustrates and labels the various interface ports on the product.

Supported operating systems

Lists the Windows and Macintosh operating systems supported by the product for software installation and drivers.

Supported product software

Details the software included with the product, such as HP ToolboxFX and embedded Web server.

System requirements

Outlines the minimum hardware and software requirements for Windows and Macintosh systems.

Connectivity

Details supported network protocols, discovery services, messaging, and IP addressing for network connectivity.

2 Control panel

HP Color LaserJet CM2320 control panel

Explains the Liquid Crystal Display, OK button, Cancel, Setup, Back, Copy, and Scan buttons.

HP Color LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card Model control panel

Details the Speed dials, Fax menu, Alphanumeric buttons, Color graphics display, and other functions.

Control-panel menus

Describes how to navigate menus and lists available submenus like Copy, Reports, Fax, Photo, System, Service, and Network.

3 Paper and print media

Understand paper and print media use

Discusses how to use paper and print media correctly to prevent poor quality and jams.

Supported paper and print media sizes

Lists supported paper sizes, envelopes, and postcards for Tray 1 and Trays 2/3.

Supported paper types and tray capacity

Details supported media types, their weight, capacity, and orientation for each tray.

Special paper or print media guidelines

Provides guidelines on what paper types to use and what to avoid to prevent printer damage.

Load paper and print media

Step-by-step instructions for loading paper and media into Tray 1, Tray 2, and Tray 3.

Configure trays

Explains how to set default paper size and type for the trays via the control panel or HP ToolboxFX.

4 Manage and maintain the product

Information pages

Describes how to print diagnostic and status pages like Configuration, Supplies, Event log, and Usage.

HP ToolboxFX

Explains tasks for HP ToolboxFX, such as checking product status, supplies, and alerts.

Embedded Web server

Details features and access methods for the product's embedded Web server for configuration and monitoring.

Use HP Web Jetadmin software

Information on using HP Web Jetadmin for remote installation, monitoring, and troubleshooting.

Security features

Explains password protection for setup features and the private receive feature for faxes.

Manage supplies

Guides on checking, ordering, and storing print cartridges and other supplies.

5 Theory of operation

Basic operation

Introduces the major product systems: Engine control, Laser/scanner, Image-formation, and Pickup-and-feed.

Engine control system

Details the engine control system's components: DC controller, high-voltage power supply, and power supply unit.

Laser/scanner system

Describes how the formatter sends signals to the DC controller for laser/scanner operation.

Image-formation system

Explains how toner images are formed on media using print cartridges, ITB, laser scanner, and fuser.

Pickup-and-feed system

Details how the pickup-and-feed system picks up and feeds print media using various feed rollers.

Scanner and ADF functions and operation

Describes how the document scanner and automatic document feeder (ADF) function.

Memory card system (fax/memory-card models only)

Explains memory card reader slots and how to access files on installed memory cards.

Fax functions and operation (fax/memory-card models only)

Covers computer/network security, PSTN operation, distinctive ring, and fax by VoIP.

6 Removal and replacement

Removal and replacement strategy

Discusses FRUs, general cautions, and ESD protection before performing service.

Print cartridges

Step-by-step instructions for removing and replacing print cartridges, including cautions.

Tray cassettes and optional Tray 3 assembly

Details procedures for removing Tray 2 and Tray 3 cassettes and the optional Tray 3 assembly.

Control-panel bezel

Instructions for carefully prying up and removing the control-panel bezel.

Control panel

Steps to remove the control panel after removing the bezel, including disconnecting FFCs.

Paper-feed rollers and pads

Covers removal and replacement of transfer rollers, pickup rollers, and separation pads.

Components and major assemblies

Provides diagrams and part numbers for major subassemblies like link guides, ADF input trays, and covers.

7 Problem solve

Menu map

Explains how to print a menu map to find sub-menus and troubleshooting tools within product menus.

Troubleshooting process

Outlines how to diagnose and solve product malfunctions using checklists and flowcharts.

Troubleshooting tools

Describes tools like LED diagnostics, control panel LEDs, memory card LEDs, and fax reports.

Control-panel messages

Lists control panel messages, their event log codes, descriptions, and recommended actions.

Event-log messages

Contains all event log codes for the product, many corresponding to control panel messages.

Paper-handling problems

Addresses jams, their common causes, and procedures for clearing jams from various locations.

Solve image quality problems

Lists common image quality problems, their causes, and solutions, including print and scan quality issues.

Solve performance problems

Covers problems like blank pages, slow printing, and pages not printing, with causes and solutions.

Solve connectivity problems

Provides steps to troubleshoot direct USB connection and network communication issues.

Service mode functions

Explains how to access and use the Service menu for calibration, defaults, and cleaning.

Solve fax problems (fax/memory-card models only)

Guides on printing fax logs, setting automatic fax logs, error reports, confirmation reports, and performing fax tests.

Memory card problems (fax/memory-card models only)

Addresses issues with missing or wrong files, index page printing, and photo printing on memory cards.

8 Parts and diagrams

Order parts, accessories, and supplies

Provides information on how to obtain replacement parts, supplies, and accessories directly from HP.

Part numbers

Lists part numbers for supplies, memory upgrades, and cable accessories for the product.

How to use the parts lists and diagrams

Explains how to interpret assembly diagrams and associated parts list tables.

Scanner assembly

Provides an exploded view and parts list for the scanner assembly.

Assembly locations

Illustrates the locations of major subassemblies within the product.

Covers

Shows exploded views and part numbers for external panels and covers.

Internal assemblies

Depicts internal components with part numbers, categorized into multiple figures.

PCAs

Shows the locations of the DC controller PCA, High-voltage power supply PCA, and Power supply sub PCA.

Optional 250-sheet paper cassette

Provides a diagram and part number for the optional 250-sheet paper feeder and cassette.

Alphabetical parts list

An alphabetical listing of all parts with their part numbers and corresponding table/page references.

Numerical parts list

A numerical listing of all parts by part number with corresponding table and page references.

A Service and support

Hewlett-Packard limited warranty statement

States HP's limited warranty terms for hardware, software, and accessories, including exclusions.

Customer self repair warranty service

Details HP's CSR program for parts replacement and associated service.

Print cartridge limited warranty statement

Outlines the limited warranty specific to HP print cartridges, including exclusions.

Customer support

Provides contact info for telephone/Internet support, software downloads, and ordering supplies.

B Specifications

Physical specifications

Lists the height, depth, width, and weight for different HP Color LaserJet CM2320 models.

Electrical specifications

Details the power requirements (voltage, frequency) and rated current for 110-volt and 230-volt models.

Environmental specifications

Specifies the recommended and operating temperature ranges and relative humidity levels.

Paper and print media specifications

Refers to another page for information about supported paper and print media.

Skew specifications

Provides accuracy specifications for media registration and image placement, including skew.

C Regulatory information

FCC regulations

Details FCC compliance statements for Class B digital devices and measures to correct interference.

Additional statements for telecom (fax) products

Includes EU and New Zealand telecom statements regarding product connection to networks.

Declaration of conformity

Provides Declaration of Conformity statements for different product models and their compliance with standards.

Certificate of volatility

Explains the volatility of customer data stored in the printer's memory devices.

Country/region specific statements

Includes laser safety information and specific statements for Canada, Japan, Korea, and Finland.

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