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HP Color LaserJet CM1312 Series User Manual

HP Color LaserJet CM1312 Series
334 pages
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HP Color LaserJet CM1312 MFP Series
Service Manual

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HP Color LaserJet CM1312 Series Specifications

General IconGeneral
Print TechnologyLaser
FunctionsPrint, Copy, Scan, Fax
Print Speed BlackUp to 12 ppm
Print Speed ColorUp to 8 ppm
Print ResolutionUp to 600 x 600 dpi
Scanner TypeFlatbed, ADF
Scan ResolutionUp to 1200 dpi
Fax ResolutionUp to 300 x 300 dpi
Monthly Duty CycleUp to 30, 000 pages
Processor Speed450 MHz
Paper Handling Input150-sheet input tray
Paper Handling Output125-sheet output bin
Duplex PrintingManual
Standard ConnectivityHi-Speed USB 2.0
Media Sizes SupportedLetter, legal, executive, envelopes
Media Typesenvelopes, labels
Operating System CompatibilityWindows, Mac OS
Copy Resolution600 x 600 dpi

Summary

1 Product basics

Quick access to product information

Provides website links and document references for product information and setup.

Product comparison

Details configurations and features of base and fax/memory-card models.

Product features

Lists performance, print quality, fax, copy, scan, and connectivity features of the product.

Product walkaround

Illustrates and labels the main external components of the product.

Supported operating systems

Lists compatible Windows and Macintosh operating systems for the product.

Supported product software

Describes included software like HP Web Jetadmin and Embedded Web Server.

System requirements

Outlines minimum hardware and software requirements for Windows and Mac.

Connectivity

Details supported network protocols and IP addressing services for network models.

2 Control panel

Control-panel walkaround

Identifies and describes the buttons and displays on the product's control panel.

Control-panel menus

Explains how to navigate and use the product's menu system for settings.

3 Paper and print media

Supported paper and print media

Lists supported paper sizes, types, and envelopes for optimal printing results.

Supported paper types and tray capacity

Details media types, weight, capacity, and orientation for proper media handling.

Load paper and print media

Provides instructions on how to load paper correctly into the input tray.

Configure tray

Explains how to set default paper size and type for the tray via control panel.

4 Manage and maintain the product

Information pages

Describes how to print diagnostic and status pages for troubleshooting and product info.

HP ToolboxFX

Explains the functions of HP ToolboxFX for monitoring, status, and maintenance.

Embedded Web server

Details how to access and use the product's embedded web interface for management.

Use HP Web Jetadmin software

Information on using HP Web Jetadmin for network-connected printer management.

Security features

Explains password protection and private receive features for product security.

Manage supplies

Covers checking, ordering, storing, and replacing print cartridges and supplies.

5 Theory of operation

Basic operation

Explains the major product systems and their interaction for basic operation.

Engine control system

Describes the engine control system's role in coordinating product functions.

Laser/scanner system

Details the function and failure detection of the laser/scanner system.

Image-formation system

Explains the process of forming a toner image on the media.

Pickup-and-feed system

Describes how the system picks up and feeds print media through the product.

Scanner system (base models)

Explains the CIS scanner, carriage drive, and image processing.

Scanner and ADF functions and operation (fax/memory-card models)

Details scanner functions and ADF operations for specific product models.

Memory card system (fax/memory-card models only)

Explains the memory card reader and supported card types.

Fax functions and operation (fax/memory-card models only)

Covers fax capabilities, PSTN operation, and security features.

6 Removal and replacement

Removal and replacement strategy

Discusses the general approach and cautions for replacing field replaceable units (FRUs).

Service approach

Outlines steps to perform before and after servicing the product.

Post-service tests

Describes tests to verify repair or replacement success (print, copy, fax).

Parts removal order

Provides a diagram showing the sequence for removing product parts.

Print cartridges

Step-by-step instructions for removing and replacing print cartridges.

Control-panel overlay (base model)

Instructions for carefully peeling and reinstalling the control panel overlay.

Control panel (base model)

Details the procedure for removing the control panel assembly on base models.

Control-panel bezel (fax/memory-card models)

Instructions for prying up and removing the control panel bezel on specific models.

Control panel (fax/memory-card models)

Steps for removing the control panel and disconnecting FFCs on specific models.

Paper-feed assemblies

Procedures for removing components like pickup and separation rollers.

External panels, covers, and doors

Instructions for removing various external panels, covers, and doors.

Internal assemblies

Covers the removal and replacement of key internal components.

7 Problem solve

Menu map

Explains how to print a menu map for sub-menus and troubleshooting tools.

Troubleshooting process

Outlines the approach to diagnosing and solving product malfunctions.

Troubleshooting tools

Describes tools like LED diagnostics and control panel LEDs for troubleshooting.

Control-panel messages

Lists control panel messages, their descriptions, and recommended actions.

Event-log messages

Explains event log codes that do not appear on the control panel.

Paper-handling problems

Addresses jams, causes, solutions, and how to recover from jams.

Solve image quality problems

Details common image quality issues, their causes, and solutions.

Solve performance problems

Provides solutions for issues like slow printing or pages not printing.

Solve connectivity problems

Guides users through troubleshooting direct and network connection problems.

Service mode functions

Explains how to use the Service menu for calibration and reset functions.

Solve fax problems (fax/memory-card models only)

Provides troubleshooting steps for fax logs, sending, and receiving issues.

Memory card problems (fax/memory-card models only)

Addresses issues related to memory card detection, file printing, and scanning.

8 Parts and diagrams

Order parts, accessories, and supplies

Information on how to obtain replacement parts, supplies, and accessories.

Supplies part numbers

Lists part numbers for print cartridges, cables, and interface accessories.

Whole unit replacement

Provides part numbers for replacing the entire product unit by region.

How to use the parts lists and diagrams

Explains how to interpret parts lists and exploded view diagrams in the manual.

Scanner assembly

Details the parts and part numbers for the scanner assembly.

Product base assembly locations

Shows the locations and part numbers of major base assemblies.

Covers

Lists part numbers for external panels, covers, and doors.

Internal assemblies

Lists part numbers for internal components of the product.

Alphabetical parts list

An alphabetical listing of all parts with their part numbers and locations.

Numerical parts list

A numerical listing of all parts with their part numbers and locations.

A Service and support

Hewlett-Packard limited warranty statement

Details HP's limited warranty for hardware, accessories, and software.

Customer self repair warranty service

Explains HP's Customer Self Repair (CSR) program for defective parts replacement.

Print cartridge limited warranty statement

Outlines the limited warranty specifically for HP print cartridges.

Customer support

Provides contact information for telephone and Internet support.

B Specifications

Physical specifications

Lists the height, depth, width, and weight of the product models.

Electrical specifications

Details the power requirements and rated current for different voltage models.

Power consumption

Provides average power consumption in watts for printing, copying, and standby modes.

Environmental specifications

Lists recommended and operating temperature and humidity ranges.

Acoustic emissions

Details sound power and pressure levels for printing and ready states.

Skew specifications

Specifies media registration and image placement accuracy tolerances.

C Regulatory information

FCC regulations

Explains FCC compliance limits and measures to correct radio interference.

Additional statements for telecom (fax) products

Provides EU and New Zealand telecom statements for fax product connectivity.

Declarations of conformity

Official declarations of conformity to safety, EMC, and telecom standards.

Certificate of volatility

Statement regarding volatility of customer-stored data in memory devices.

Country/region specific statements

Includes laser safety, Canadian DOC, EMI, and Finland laser statements.

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