Clear jams
Causes of jams
Occasionally, paper or other print media can become jammed during a print job. Some causes include
the following events:
●
The input trays are loaded improperly or overfilled, or the media guides are not set properly.
●
Media is added to or removed from an input tray during a print job or an input tray is removed from
the product during a print job.
●
The cartridge door is opened during a print job.
●
Too many sheets have accumulated in an output area, or sheets are blocking an output area.
●
The print media that is being used does not meet HP specifications. See
Paper and print media
on page 37.
●
The media is damaged or has foreign objects attached to it, such as staples or paper clips.
●
The environment in which the print media was stored is too humid or too dry. See
Paper and print
media on page 37.
ENWW Paper-handling problems 283
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