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No dial tone
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Cannot send or receive a fax on a PBX line
The fax does not respond
The fax has a dedicated phone line
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Set the Answer Mode option to the Automatic setting from the control panel.
a.
From the Home screen on the product control panel, touch the Setup button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Answer Mode menu.
e. Select the Automatic setting.
An answering machine is connected to the product
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Set the Answer Mode option to the TAM setting and connect the answering machine to the “telephone”
port.
a.
From the Home screen on the product control panel, touch the Setup button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Answer Mode menu.
e. Select the TAM setting.
If the TAM setting is unavailable, set the Answer Mode option to the Automatic setting.
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Set the Rings to Answer setting to at least one ring more than the number of rings for which the
answering machine is set.
a.
From the Home screen on the product control panel, touch the Setup button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Rings to Answer menu.
e. Select the correct setting.
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Connect the answering machine to the “telephone” port.
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If the product has a telephone handset connected, set the Answer Mode option to the Fax/Tel setting to
route calls to the correct device. When detecting a voice call, the product generates a ring tone that
alerts you to pick up the telephone handset.
a.
From the Home screen on the product control panel, touch the Setup button.
b. Open the Fax Setup menu.
ENWW Solve fax problems 143
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