Product resets
Restore the factory-set defaults
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the
page count or tray size, but it might reset the language. To restore the product to the factory-default
settings, follow these steps.
1.
Touchscreen control panels: Touch the Setup Setup button to open the Setup menu.
2. Open the Service menu.
3. Select the Restore defaults item, and then press the OK button.
The product automatically restarts.
NVRAM initialization
CAUTION: All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing
an NVRAM initialization. Make note of the IP address that is listed on the Jetdirect configuration page. You
need to restore the IP address after performing an NVRAM initialization.
An NVRAM initialization erases all data stored in the unprotected NVRAM sections. Performing an NVRAM
initialization resets the following settings and information:
●
All menu settings are reset to factory default values.
●
All localization settings, including language and country/region, are reset.
After performing an NVRAM initialization, reconfigure any computers that print to this product so that the
computers can recognize the product.
1. Turn the product off.
2. Press and hold the lower right quadrant of the touchscreen. Keep the quadrant depressed as you turn
the product on.
3. When the Permanent Storage Init. message appears on the display, release the buttons.
4. When the product has finished the NVRAM initialization, it returns to the Ready state.
Super NVRAM initialization
A super NVRAM initialization restores the product to the “generic product mode” in which it arrived from the
factory. This means that you will have to reset the language and country/region settings when the product
starts after the initialization. A super NVRAM initialization erases all data stored in the protected and
unprotected NVRAM sections.
1. Turn the product off.
2. Press and hold the lower left quadrant of the touchscreen. Keep the quadrant depressed as you turn the
product on.
3. When the Permanent Storage Init. message appears on the display, release the buttons.
4. When the super NVRAM initialization has been completed, the product enters the generic product mode.
158 Chapter 2 Solve problems ENWW
To Next Page
Loading...