Control panel message Description Recommended action
57 Fan Error The product has a general fan error. 1. Press the power button to turn the
product off.
2. If a surge protector is in use, remove it.
Connect the power cord directly into a
wall outlet.
3. Wait at least 30 seconds, turn the
product on, and then wait for the
product to initialize.
4. If the error persists, reconnect the
J1103 connector on the duplex
connector PCA.
5. If the error persists, replace the main
fan.
79 Error
Turn off then on
The product has experienced a firmware
error
1. Press the power button to turn the
product off.
2. If a surge protector is in use, remove it.
Connect the power cord directly into a
wall outlet.
3. Wait at least 30 seconds, turn the
product on, and then wait for the
product to initialize.
4. If the error persists, disconnect and
then reconnect the FFCs and the
connectors on the formatter PCA.
5. If the issue persists, replace the
formatter PCA.
ADF door is open The document feeder door is open. 1. Close the document feeder door.
2. If the error persists, reconnect the FFC
between the document feeder core
assembly and the formatter PCA.
3. If the error persists, replace the
document feeder core assembly.
4. If the error persists, replace the
formatter PCA.
128 Chapter 2 Solve problems ENWW
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