Advantages of flash memory storage ............................................................................ 46
USB flash drive ..................................................................................................................................................... 47
2 Solve problems ........................................................................................................................................... 49
Troubleshooting process .................................................................................................................................... 50
Pre-troubleshooting checklist .......................................................................................................... 50
Determine the problem source ......................................................................................................... 51
Troubleshooting flowchart ............................................................................................. 51
Power subsystem .............................................................................................................................. 52
Power-on checks ............................................................................................................ 52
Control-panel checks ........................................................................................................................ 52
Tools for troubleshooting ................................................................................................................................... 54
Individual component diagnostics .................................................................................................... 54
Engine diagnostics .......................................................................................................... 54
Engine-test button ....................................................................................... 54
Components tests ........................................................................................................... 55
Drum rotation functional check .................................................................. 55
Half self-test functional check ..................................................................... 55
Diagrams ........................................................................................................................................... 55
Location of connectors ................................................................................................... 56
Plug/jack locations ......................................................................................................... 58
Locations of major components ..................................................................................... 60
General timing charts ..................................................................................................... 65
General circuit diagrams ................................................................................................. 66
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox
(Windows) .......................................................................................................................................... 67
Internal print-quality test pages ...................................................................................................... 70
Cleaning page .................................................................................................................. 70
Configuration page ......................................................................................................... 70
Print-quality troubleshooting tools ................................................................................................. 71
Repetitive defect ruler .................................................................................................... 71
Control panel menus ......................................................................................................................... 71
Print product reports and menu maps ........................................................................... 71
Tools for troubleshooting: Control panel menus .......................................................... 71
Setup menu .................................................................................................. 71
Function-specific menus (MFP products only) ............................................ 83
Interpret control panel messages .................................................................................................... 89
Control panel message types ......................................................................................... 89
Control panel messages ................................................................................................. 89
Event-log messages .......................................................................................................................... 99
Print the event log .......................................................................................................... 99
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