Show an event log ........................................................................................................... 99
Event log messages ........................................................................................................ 99
Improve print quality, print-only products ....................................................................................................... 102
Improve print quality ...................................................................................................................... 102
Print from a different software program ..................................................................... 102
Check the paper-type setting for the print job ............................................................ 102
Check the paper type setting (Windows) ................................................... 102
Check the paper type setting (OS X) .......................................................... 102
Check the toner-cartridge status ................................................................................. 103
Print a cleaning page .................................................................................................... 103
Visually inspect the toner cartridge for damage ......................................................... 104
Check paper and the printing environment ................................................................. 104
Step one: Use paper that meets HP specifications .................................... 104
Step two: Check the environment .............................................................. 104
Check other print job settings ...................................................................................... 105
Check the EconoMode settings .................................................................. 105
Try a different print driver ............................................................................................ 106
Improve print quality, MFP products ................................................................................................................ 107
Improve print quality ...................................................................................................................... 107
Print from a different software program ..................................................................... 107
Set the paper-type setting for the print job ................................................................ 107
Check the paper-type setting (Windows) .................................................. 107
Check the paper type setting (OS X) .......................................................... 108
Check the toner-cartridge status ................................................................................. 108
Clean the product ......................................................................................................... 108
Print a cleaning page .................................................................................. 108
Check the scanner glass for dirt and smudges .......................................... 109
Inspect the toner cartridge for damage ....................................................................... 109
Check the paper and printing environment ................................................................. 110
Use paper that meets HP specifications .................................................... 110
Check the product environment ................................................................ 110
Check other print job settings ...................................................................................... 110
Check the EconoMode settings .................................................................. 110
Try a different print driver ............................................................................................ 112
Improve copy and scan quality ......................................................................................................................... 113
Check the scanner glass for dirt and smudges ............................................................................... 113
Check the paper settings ................................................................................................................ 113
Optimize for text or pictures .......................................................................................................... 113
Edge-to-edge copying .................................................................................................................... 114
Clean the pickup rollers and separation pad in the document feeder ........................................... 115
Improve fax image quality ................................................................................................................................ 116
viii ENWW
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