A “Cartridge is low” or “Cartridge is very low” message displays
on the product control panel
Cartridge is low: The product indicates when a toner cartridge level is low. Actual toner cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now.
Cartridge is very low: The product indicates when the toner cartridge level is very low. Actual toner cartridge
life remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer
acceptable.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge
has ended.
Change the “Very Low” settings
Use the product control panel to change the way the product reacts when supplies reach the Very Low state.
It is not necessary to re-establish these settings after installing a new toner cartridge.
1. On the product control panel, press the OK button.
2. Open the following menus:
●
System Setup
●
Supply Settings
●
Black Cartridge
●
Very Low Setting
3. Select one of the following options:
●
Select the Stop option to set the product to stop printing when the cartridge reaches the Very Low
threshold.
●
Select the Prompt option to set the product to stop printing when the cartridge reaches the Very
Low threshold. Acknowledge the prompt or replace the cartridge to resume printing.
●
Select the Continue option to set the product to display an alert that the cartridge is very low, and
to continue printing beyond the Very Low setting without interaction. This can result in
unsatisfactory print quality.
Order supplies
Order supplies and paper www.hp.com/go/suresupply
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter
the product IP address or host name in the address/URL field. The
EWS contains a link to the HP SureSupply Web site, which
provides options for purchasing Original HP supplies.
54 Chapter 6 Solve problems ENWW
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