26 – Control panel messages
EN
All Printers
• The media does not meet HP specifications.
• The paper path is dirty or obstructed.
– Clean the paper path components; ensure that the transfer roller
is seated properly.
• The pickup (or other) rollers and/or the separation pad is worn.
• The paper is the wrong length or the paper size is selected
incorrectly in the software.
• The exit sensor or flag is defective.
• A defective input (paper-out) sensor does not sense that the printer
is out of paper.
• The paper cassettes are not correctly loaded.
• The solenoid operation is bad.
– Verify proper solenoid operation and replace if necessary.
• The gear(s) is bad or not meshing in the drive train.
– Replace the bad gear(s) or check the toner cartridge gears for
damage.
• The main motor or drive circuit is bad.
• The delivery mechanism or the coupler gear to the main drive is
bad.
• The main motor drive circuitry is bad.
• The DC controller is defective.
13 Paper Jam/Remove Paper Jam
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