EN
Error Codes –
27
1
5L, 6P, 5P
• If all of the flags move properly and the connectors are seated, but
the error persists, replace the DC controller.
6P, 5P
• There are paper fragments under the oblique rollers (top or front).
– Remove the rollers and the paper fragments.
4V
• The toner cartridge gears are worn or damaged.
• The paper path gears are worn or damaged.
• The DC controller PCA is defective.
• The registration guide is defective.
4P, 4L
• The rear door of the printer is open.
• The flags/sensors are stuck or broken.
• There are paper fragments under the oblique rollers (top or front).
– Remove the rollers and clear out the paper.
• The transfer roller guide is not seated.
4 Plus, 4
• The rear door is open.
• The cassette paper-out sensor flag is broken or missing.
• The 500-sheet lower cassette is improperly adjusted (see service
note C2001A-01A).
– Adjust the tray according to the service note instructions.
• The transfer roller is seated improperly.
• There is a bad input sensor (PS1) or fuser exit sensor (PS3); or with
jams from the MP tray (Tray 1), a bad paper-end sensor (PS5).
• The output rollers (service note C2001A-03A) are defective.
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