HP LP3065 User Manual

A Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.
Problem Possible Cause Solution
Screen is blank and no
LED.
No AC power. Connect the power cable connections and make sure the master power
switch is set to the ON position.
HP Display LiteSaver
doesn't turn off the
monitor screen.
The Activity Extension time
has not elapsed.
The default Activity Extension value is set to 10 minutes. The HP
Display LiteSaver will wait to detect no input or movement from the
keyboard or mouse for 10 consecutive minutes after the Display Off
time has passed, before the monitor enters into low-power mode. For
example, if the Display Off time is set to 5 minutes from the current
time and the Activity Extension is set to 10 minutes, the HP Display
LiteSaver will not actually turn off the display until 10 minutes of
inactivity has elapsed, even though the Display Off time is 5 minutes
from now.
No video displayed and
flashing green LED.
Video card must support
dual-link DVI and the input
signal must be set correctly.
Set input signal to 2560 x 1600 at 60 Hz. Confirm the video card and
video cable support Dual-Link DVI-D. Use only the DVI-D video cables
supplied with the monitor.
Brightness is too high or
low.
Brightness adjustment is not
set correctly.
Adjust the brightness setting using the– (Minus) and + buttons.
20 Appendix A Troubleshooting ENWW

HP LP3065 Specifications

General

Pixel pitch	0.250 mm
Response time	6 ms
Display diagonal	30 \
Display resolution	2560 x 1600 pixels
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Display scanning frequency	Horizontal frequency: 100 kHz, Vertical frequency: 60 Hz
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	2560 x 1600 (WQXGA)
UNSPSC-code	43211902
On/off switch	Yes
Audio included	No audio includedNo audio included at platform level
Security features	Kensington Lock-ready
Weight (imperial)	Unpacked30.6 lb lbs
Power requirements	Auto-Sensing, 100 to 240 VAC, 50 +/-3 Hz to 60 +/-3 Hz)
Display resolution at frequency	2560 x 1600 @ 60 Hz (native)
Dimensions (W x D x H) (imperial)	27.2 x 3.3 x 17.9 \
Product dimensions (with stand, imperial)	27.2 x 9.5 x 23.2 \
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Non-operating relative humidity (non-condensing)	5 - 85 %
Tilt angle range	-5 - 30 °
Height adjustment	100 mm
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
Power consumption (standby)	2 W
Power consumption (typical)	118 W
Certification	Australian ACA Approval, Canadian Requirements/CSA, CE Marking, China CCIB/CCEE Approval, CISPR Requirements, Eastern European Approvals, FCC Approval, German Ergonomic (TUV and GS Mark), ISO 9241-3, 7, 8 VDT Guidelines, ISO 13406-2 Pixel Defect Guidelines, Mexican NOM Approval, MIC Requirements (New Zealand), MPR-II Compliant, Nordic Approvals (Nemko, Fimko, Demko, Semko), S. Korean MIC Approval, Taiwan BSMI Approval, TCO 99 (emissions, ergonomics, environment), TUV-Ergo, UL Listed, VCCI Approvals, Microsoft Windows Certification (Microsoft Windows 98, Microsoft Windows 2000, and Microsoft Windows XP)
Product color	Black
Country of origin	China
I/O ports	One upstream, four downstream USB 2.0 Hub ports (cable included)
USB hub version	2.0
DVI-D ports quantity	3
DVI-I ports quantity	0
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4

Weight and Dimensions

Depth (with stand)	240 mm
Height (with stand)	590 mm
Weight (with stand)	13400 g
Depth (without stand)	84 mm
Width (without stand)	692 mm
Height (without stand)	455 mm