Control panel message Description Recommended action
68.X Permanent storage full To continue
touch OK
68.X Permanent storage write fail To
continue touch OK
The device NVRAM is full or the storage
device is failing to write. Some settings saved
in the NVRAM might have been reset to the
factory defaults. Printing can continue, but
some unexpected functions might occur if an
error occurred in permanent storage.
X description
0 onboard NVRAM
1 disk drive
Touch OK to clear the message. If the
message is not cleared, turn the device off,
and then turn the device on.
68.0, onboard NVRAM
1. If the message persists, perform an
NVRAM initialization (see
Service mode
functions on page 226). Make sure that
you read and understand the caution
and the note in that section.
2. If, after performing an NVRAM init, the
message persists, replace the formatter
(see
Formatter on page 116).
68.1, disk drive
1. Use the HP Web Jetadmin software to
delete files from the disk drive.
2. If, after deleting files from the disk drive,
the message persists, reinitialize the
disk drive (see
Service mode functions
on page 226). Make sure that you read
and understand the caution and the note
in that section.
3. If, after reinitializing the disk drive, the
message persists, replace the disk drive
(see
Disk drive on page 113).
68.X Storage error settings changed To
continue touch OK
One or more device settings in NVRAM are
invalid and have been reset to the factory-
default settings. Printing can continue, but
some unexpected functions might occur if an
error occurred in permanent storage.
1. Touch OK to clear the message. If the
message is not cleared, turn the device
off, and then turn the device on.
2. Check the device settings to determine
which settings have changed.
3. Perform an NVRAM initialization (see
Service mode functions on page 226).
Make sure that you read and
understand the caution and the note in
that section.
4. If, after performing an NVRAM
initialization, the message persists,
replace the formatter (see
Formatter
on page 116).
79.XXXX ERROR To continue turn off then
on
A critical hardware error occurred. 1. Turn the device off, and then turn the
device on.
2. Go to
www.hp.com/support/
LJM3027mfp or www.hp.com/support/
LJM3035mfp to check the latest
firmware image version. If the latest
firmware image version is newer than
the one installed on the device, upgrade
the device.
3. Try printing a job from a different
software program. If the job prints, go
back to the first program and try printing
Table 6-1 Control-panel messages (continued)
ENWW Control-panel messages 209
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