3. Grasp both sides of the media, and slowly pull the media out of the device. (There might be loose
toner on the media. Be careful not to spill it on yourself or into the device.)
NOTE If media is difficult to remove, try opening the front door and removing the print
cartridge to release pressure on the media.
4. Close the rear bin.
5. Open and close the front door, and then touch OK on the touchscreen to clear the jam message.
If a jam message persists, there is still media in the device. Look for media in other locations.
224 Chapter 6 Troubleshooting ENWW
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