Clear jams from the tray1 area
Use this procedure to clear jams that occur in the tray1 input area.
1. Open the top cover, open tray1, and remove the print cartridge.
2. Use the green handle to lift the paper-access plate.
3. Slowly pull any jammed media out of the device. Do not tear the media. If part of the sheet has
already been pulled into the device, follow the steps for
Clear jams from the top-cover and print-
cartridge areas.
4. If jammed media is difficult to remove, remove the envelope-entrance cover. If media is present,
remove it.
194 Chapter 11 Problem solving ENWW
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