Clean the area around the ink nozzles
If the printer is used in a dusty environment, a small amount of debris might
accumulate inside the printer. This debris can include dust, hair, carpet, or clothing
fibers. When debris gets on the ink cartridges, it can cause ink streaks and smudges
on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles
as described here.
NOTE: Clean the area around the ink nozzles only if you continue to see streaks
and smudges on your printed pages after you have already cleaned the ink
cartridges by using the software you installed with the printer. For more
information, see
Clean the ink cartridges.
Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart
or leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning ink cartridges.
• Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the ink cartridges).
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
To clean the area around the ink nozzles
1. Turn on the printer and open the front access cover.
The print carriage moves to the center of the printer.
2. Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the device.
3. Lift the ink cartridge latch open and gently remove the ink cartridge from its cradle
compartment.
NOTE: Do not remove both ink cartridges at the same time. Remove and
clean each ink cartridge one at a time. Do not leave an ink cartridge outside the
printer for more than 30 minutes.
4. Place the ink cartridge on a piece of paper with the ink nozzles facing up.
5. Lightly moisten a clean foam rubber swab with distilled water, and squeeze any
excess water from it.
Chapter 4
56 Solve a problem
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