Print printer information pages from the software
You can print the following printer information pages from the printer software.
To print a test page from the Toolbox (Windows)
1. Open the Toolbox. For more information, see
Printer management tools.
2. Click the Services tab.
3. Click Print a Configuration Page.
NOTE: If you are using a Windows Mobile device, you can use the Toolbox
software for PDAs. For more information, see
Toolbox software for PDAs
(Microsoft Windows Mobile).
To print a configuration page from the print driver (Windows)
1. Open the print driver.
2. Click Properties.
3. Click the Services tab.
4. Click Print Configuration Page.
To print a test page from the HP Utility (Mac OS X)
1. Open the HP Utility. See
HP Utility (Mac OS X)
2. On the Test panel, click Print Test Page.
Clear jams
Occasionally, media becomes jammed during a job. Try the following remedies to
reduce jams.
• Make sure that you are printing with media that meets specifications. For more
information, see
Media specifications.
• Make sure that you are printing with media that is not wrinkled, folded, or damaged.
• Make sure that the input tray is loaded correctly and is not too full. For more
information, see
Load media.
This section contains the following topics:
•
Clear a jam in the printer
•
Tips for avoiding jams
Clear a jam in the printer
To clear a jam
Follow these instructions to clear a paper jam.
1. Turn off the printer.
2. Unplug the printer from the power source.
Chapter 4
62 Solve a problem
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