Solve setup problems30
Reducing interference
The following tips might help reduce 
the chances for interference in a 
wireless network:
• 
Keep the wireless devices away 
from large metal objects, such as 
ling cabinets, and other 
electromagnetic devices, such as 
microwaves and cordless 
telephones, as these objects can 
disrupt radio signals.
• 
Keep the wireless devices away 
from large masonry structures and 
other building structures as these 
objects can absorb radio waves 
and lower signal strength.
Step 4. Run the Wireless Network Test
For wireless networking issues, run the 
Wireless Test from the printer’s control 
panel:
1.  Touch right arrow  , and then touch 
Network.
2.  Touch Wireless, and then touch 
Wireless Network Test.
If a problem is detected, the printed test 
report will include recommendations that 
might help solve the problem.
Step 3. Restart components of the wireless network
Turn off the router and the printer, and then 
turn them back on in this order: router rst, 
and then the printer. 
If you still are unable to connect, turn off the 
router, printer, and your computer, and then 
turn them back on in this order: router rst, 
then the printer, and nally the computer. 
Sometimes, turning off the power and then 
turning it back on will recover a network 
communication issue.
Step 2. Check the wireless signal strength
If the strength of the signal for your wireless 
network or computer is weak or if there 
is interference on the wireless network, 
the printer might not be able to detect the 
signal.
To determine the strength of the wireless 
signal, run the Wireless Network Test 
from the printer’s control panel. (For more 
information, see “Step 4. Run the Wireless 
Network Test” on page 30).
If the Wireless Network Test indicates the 
signal is weak, try moving the printer closer 
to the wireless router.