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HP OFFICEJET PRO 8500A User Manual

HP OFFICEJET PRO 8500A
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OFFICEJET PRO 8500A
A910
User Guide

Other manuals for HP OFFICEJET PRO 8500A

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HP OFFICEJET PRO 8500A Specifications

General IconGeneral
FunctionsPrint, Copy, Scan, Fax
Print TechnologyHP Thermal Inkjet
Print Resolution (Black)Up to 1200 x 1200 dpi
Copy ResolutionUp to 600 x 600 dpi
Fax ResolutionUp to 300 x 300 dpi
Fax MemoryUp to 100 pages
Memory128 MB
Duty Cycle (Monthly, A4)Up to 15, 000 pages
Recommended Monthly Page Volume250 to 1250 pages
Ink Cartridges4 (1 each black, cyan, magenta, yellow)
Printer TypeAll-in-One
Print Speed (Color)Up to 34 ppm
Print Resolution (Color)Up to 4800 x 1200 optimized dpi
Copy Speed (Black)Up to 35 cpm
Copy Speed (Color)Up to 34 cpm
Fax SpeedUp to 33.6 kbps
ConnectivityUSB 2.0, Ethernet, Wi-Fi
Mobile Printing CapabilityHP ePrint, Apple AirPrint
Input Capacity250 sheets
Automatic Document Feeder50-sheet
Duplex PrintingAutomatic
Supported Media SizesLetter, Legal, Executive, Envelopes
Supported Media TypesPlain, Photo, Envelopes
Operating System CompatibilityWindows 7, Windows Vista, Windows XP, Mac OS X v10.5, v10.6
Scan ResolutionUp to 4800 dpi optical

Summary

HP Officejet Pro 8500A

User Guide

Provides instructions for using the printer and resolving issues.

Safety Information

General Safety Precautions

Basic safety precautions to reduce injury from fire or electric shock.

Accessibility

Features for Users with Disabilities

Printer features making it accessible for people with disabilities.

Get Started

Understand Printer Parts

Identifies and describes the printer's physical components.

Use the Printer Control Panel

Explains how to operate the printer's control panel and its features.

Select Print Media

Guidance on choosing and using various print media for optimal results.

Load Originals

Instructions for loading documents onto the scanner glass or ADF.

Insert Memory Device

How to insert memory cards for printing or saving photos.

Install Accessories

Instructions for installing optional printer accessories.

Maintain the Printer

Procedures for keeping the printer in good working condition through regular maintenance.

Get Started

Accessibility Features

Printer features making it accessible for people with disabilities.

Printer Parts Overview

Identifies and describes the printer's physical components.

Printer Control Panel Usage

Explains how to operate the printer's control panel and its features.

Printer Model Number Location

Locates the printer's specific model number for support and accessory identification.

Print Media Selection

Guidance on choosing and using various print media for optimal results.

Load Originals on Scanner Glass

Instructions for placing originals on the scanner glass for copying.

Load Originals in Automatic Document Feeder (ADF)

Instructions for placing originals in the ADF for scanning.

Load Printer Media

Procedures for loading different types of media into the printer trays.

Insert Memory Device

How to insert memory cards for printing or saving photos.

Install Printer Accessories

Instructions for installing optional printer accessories.

Maintain the Printer

Procedures for keeping the printer in good working condition through regular maintenance.

Printer Parts Overview

Front View of Printer

Diagram and labels identifying the front view of the printer.

Printing Supplies Area

Diagram and labels for the ink cartridges and printhead access area.

Back View of Printer

Diagram and labels identifying the back view of the printer.

Use the Printer Control Panel

Control Panel Buttons and Lights

Quick reference for printer control panel buttons, their labels, and associated lights.

HP Officejet Pro 8500A (A910a-f) Control Panel

Control Panel Layout and Labels

Details the control panel layout, button functions, and display for the A910a-f model.

HP Officejet Pro 8500A (A910g-z) Control Panel

Control Panel Layout and Labels

Details the control panel layout, button functions, and display for the A910g-z model.

Control Panel Display Icons

Icon Purpose Explanations

Explains the purpose of various icons shown on the printer's control panel display.

Change Printer Settings

Select Printer Mode

Steps to choose different operational modes from the printer's main menu.

Adjust Printer Settings

Procedures to modify printer settings via the Setup menu.

Find Printer Model Number

Model Number Location

Locates the printer's specific model number for support and accessory identification.

Select Print Media

Recommended Papers for Printing

HP's recommendations for everyday printing and copying papers.

Recommended Papers for Photo Printing

HP's recommendations for papers specifically designed for photo printing.

Media Selection Tips

Guidelines for selecting and using media for optimal results and to prevent issues.

Load Originals on Scanner Glass

Placing Originals for Scanning

Instructions for placing originals on the scanner glass for copying, scanning, or faxing.

Load Originals in Automatic Document Feeder (ADF)

Placing Originals in ADF

Instructions for placing single or multiple page documents in the ADF for copying, scanning, or faxing.

Load Printer Media

Load Standard-Size Media

Steps for loading standard paper sizes into the main printer tray.

Load Envelopes

Steps for loading envelopes into the main printer tray.

Load Cards and Photo Paper

Steps for loading cards and photo paper into the main printer tray.

Load Transparencies

Steps for loading transparencies into the main printer tray.

Load Custom-Size Media

Steps for loading custom-sized media into the main printer tray.

Insert a Memory Device

Inserting Memory Cards and USB Devices

How to insert memory cards and connect USB devices for printing or saving photos.

Install Printer Accessories

Install Duplexer

Steps to install the automatic two-sided printing accessory for duplexing.

Install Optional Tray 2

Steps to install the optional second paper tray for increased paper capacity.

Enable Accessories in Driver

How to enable installed printer accessories via the printer driver software.

Maintain the Printer

Clean the Scanner Glass

Instructions for cleaning the scanner glass for optimal scan and copy performance.

Clean the Printer Exterior

Procedure for cleaning the outer casing of the printer.

Clean the Automatic Document Feeder (ADF)

Instructions for cleaning the ADF rollers and separator pad for reliable paper feeding.

Printing Operations

Print Photos

Methods for printing photos from a computer or memory device, including quality settings.

Print Documents (Windows/Mac)

Steps for printing standard documents from Windows and Mac operating systems.

Print Brochures

Instructions for printing brochures on Windows and Mac operating systems.

Print Envelopes

Guidance on properly loading and printing envelopes from Windows and Mac.

Print Borderless Documents

Steps for enabling and performing borderless printing on supported media.

Print on Special/Custom Paper

How to print documents on non-standard paper sizes and types.

HP ePrint

Remote Printing via Email/Mobile Devices

Information about printing documents remotely using HP's ePrint service.

Print on Both Sides (Duplexing)

Automatic Two-Sided Printing

How to perform automatic two-sided printing using the installed duplexer accessory.

Scanning Operations

Scan an Original

Basic steps for scanning documents using the printer's control panel or computer software.

Scan to Computer

Instructions for scanning documents and saving them to a computer folder.

Scan to Memory Card

Steps to scan documents directly to a memory card inserted in the printer.

Scan Using Webscan

Using the embedded Web server to scan documents via a web browser.

Scan Documents as Editable Text

Tips for scanning documents to ensure successful conversion to editable text format.

HP Digital Solutions

What are HP Digital Solutions?

Explanation of HP Digital Solutions and their benefits for office productivity.

HP Direct Digital Filing

Scanning documents to network folders or sending them as email attachments.

HP Digital Fax

Saving incoming faxes to network folders or forwarding them as email attachments.

Copy Operations

Copy Documents

Steps to make quality copies of documents using the printer's control panel.

Change Copy Settings

Customizing copy jobs by adjusting settings like number of copies, paper type, and quality.

Fax Operations

Send a Fax

Various methods for sending faxes, including standard, memory, and scheduled faxes.

Receive a Fax

How to receive faxes automatically or manually and manage incoming calls.

Set Up Speed-Dial Entries

Setting up speed-dial numbers for quick and easy fax transmission.

Change Fax Settings

Adjusting various fax settings like header, answer mode, and redial options.

Use Fax Reports

Printing and viewing fax confirmation, error, and log reports for transaction details.

Web Connectivity

HP Apps

Accessing, storing, and printing business information directly from the printer.

Marketsplash by HP

Creating and printing professional marketing materials using online HP tools.

Work with Ink Cartridges

Ink Cartridge and Printhead Information

Tips for maintaining ink cartridges and printheads for consistent print quality.

Check Estimated Ink Levels

How to check the estimated ink levels using printer software or the embedded web server.

Replace Ink Cartridges

Step-by-step instructions for safely removing and installing new ink cartridges.

Store Printing Supplies

Guidance on properly storing ink cartridges and printheads to maintain their condition.

Solve a Problem

HP Support Resources

Information on obtaining help from HP support via website, phone, and documentation.

General Troubleshooting Tips

General advice and resources for diagnosing and resolving printer issues.

Troubleshooting Printing Problems

Solutions for common printing issues like blank pages, streaks, and poor quality.

Troubleshooting Print Quality Problems

Solutions for issues related to print quality, such as faded output or color problems.

Troubleshooting Paper-Feed Problems

Troubleshooting steps for issues related to paper feeding, such as jams or misfeeds.

Troubleshooting Copy Problems

Solutions for problems encountered during copying, such as blank copies or poor quality.

Troubleshooting Scan Problems

Solutions for issues encountered during scanning, such as poor quality or errors.

Troubleshooting Fax Problems

Solutions for troubleshooting fax setup, sending, and receiving issues.

Troubleshooting Network Problems

Solutions for issues related to wired (Ethernet) and wireless network connections.

Troubleshooting Installation Issues

Steps to resolve problems encountered during printer software installation.

Clear Paper Jams

Procedures for clearing paper jams from the input tray, ADF, and duplexer.

Technical Information

Warranty Information

Details HP's limited warranty statement and ink cartridge warranty terms.

Printer Specifications

Technical details including physical dimensions, features, capacities, and memory.

Regulatory Information

Compliance statements and notices from regulatory agencies for various regions.

Environmental Product Stewardship Program

Information on HP's environmental commitments and recycling programs.

Third-Party Licenses

Legal information regarding third-party software licenses included with the printer.

Printer Specifications

Physical Specifications

Printer dimensions (width x height x depth) and weight.

Product Features and Capacities

Overview of printer features like connectivity, print method, and ink cartridge capacity.

Printer Specifications

Network Protocol Specifications

Details operating system compatibility and network protocols supported by the printer.

Embedded Web Server Specifications

Requirements for accessing and using the printer's embedded web server.

Media Specifications

Information on supported media types, sizes, weights, and guidelines for printing.

FCC Statement

FCC Compliance Notice

FCC notice regarding compliance with Part 15 of FCC Rules for Class B digital devices.

Notice to Users of the Canadian Telephone Network

Canadian Telephone Network Compliance

Technical specifications and REN information for Canadian telephone network connection.

Notice to Users in the European Economic Area

EEA Telecommunication Network Compliance

Information on connecting to analog Switched Telecommunication Networks in EEA countries.

Notice to Users in Canada

Canadian Radio Interference Regulations

Applies Canadian Radio Interference Regulations for digital apparatus and wireless components.

European Union Regulatory Notice

CE Marking and EU Directives

Compliance with EU Directives (Low Voltage, EMC, R&TTE) and wireless device usage in EU/EFTA countries.

Declaration of Conformity

Product Compliance Statement

Statement declaring conformity with product specifications and various international regulations.

Environmental Product Stewardship Program

HP's Environmental Commitment

HP's commitment to environmental responsibility, recycling, and product lifecycle.

Power Consumption

Energy Star Specifications

Information on the printer's power usage and ENERGY STAR qualification for energy efficiency.

Chemical Substances

REACH Compliance Information

Information about chemical substances in products as required by REACH regulations.

Third-Party Licenses

Software License Agreements

Legal information and terms for third-party software licenses included with the printer.

HP Supplies and Accessories

Order Printing Supplies Online

How to order printer supplies, ink cartridges, and HP media through HP's website.

Ink Cartridges and Printheads

Information on purchasing and identifying correct ink cartridges and printheads for replacement.

HP Media Information

Details about HP printing media, including recommended papers and their properties.

Additional Fax Setup

Set Up Faxing with Parallel Phone Systems

Steps for setting up faxing when using a parallel phone system configuration.

Set Up Faxing with Serial Phone Systems

Information and web resources for setting up faxing with serial-type phone systems.

Test Fax Setup

How to test the fax setup to confirm correct operation and troubleshoot connection issues.

Network Setup

Change Basic Network Settings

Managing wireless connections, viewing network settings, and controlling the wireless radio.

Change Advanced Network Settings

Modifying advanced network parameters like IP settings, link speed, and firewall configuration.

Set Up Wireless Communication

Step-by-step guide to establishing a wireless connection using the Wireless Setup Wizard.

Printer Management Tools

HP Printer Software (Windows)

Using HP software on Windows for printer maintenance, status, and support.

HP Utility (Mac OS X)

Using HP Utility on Mac OS X for printer configuration, calibration, and online support.

Embedded Web Server

Accessing printer status and settings via a web browser.

How Do I?

Get Started

Quick links to essential setup and usage information for the printer.

Errors (Windows)

Fax Memory Full

Resolving issues when the printer's fax memory is full due to unresolved problems.

Printer Disconnected

Troubleshooting steps when the computer cannot communicate with the printer.

Ink Alert

Information and solutions for low ink warnings, including cartridge replacement.

Printhead Problem

Diagnosing and resolving errors related to printhead installation or detection.

Cartridge Problems

Solutions for missing, damaged, or incorrectly installed ink cartridges.

Paper Mismatch

Resolving issues when loaded paper does not match printer driver settings.

Cartridge Cradle Cannot Move

Steps to clear obstructions blocking the ink cartridge cradle, including checking for jams.

Paper Jam

Procedures for clearing paper jams from various printer parts and guidelines to prevent future jams.

Printer Out of Paper

Actions to take when the printer indicates it is out of paper.

Printer Offline

Troubleshooting steps to resolve printer offline status and restore communication.

Printer Paused

Steps to resume printing when the printer's job queue is paused.

Document Failed to Print

Information about solving problems that occurred within the printing system.

Printer Failure

General steps to resolve printer malfunctions, including power cycling and contacting support.

Door or Cover Open

Ensuring all printer doors and covers are securely closed before printing operations.

Previously Used Ink Cartridge Installed

Information about using ink cartridges previously installed in other printers and potential quality impacts.

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