7Web Services
What are Web Services?..........................................................................................................84
HP ePrint............................................................................................................................84
Printer Apps........................................................................................................................84
Set up Web Services................................................................................................................85
Set up Web Services using the HP printer software...........................................................85
Set up Web Services using the printer’s control panel.......................................................85
Set up Web Services using the embedded web server......................................................86
Use Web Services....................................................................................................................86
HP ePrint............................................................................................................................86
Print using HP ePrint....................................................................................................87
Find the printer’s email address...................................................................................87
Turn off HP ePrint.........................................................................................................87
Printer Apps........................................................................................................................87
Use Printer Apps...........................................................................................................87
Manage Printer Apps....................................................................................................87
Turn off Printer Apps.....................................................................................................88
Remove Web Services.............................................................................................................88
8 Work with ink cartridges
Information on ink cartridges and the printhead.......................................................................89
Check the estimated ink levels.................................................................................................90
Print with one or more depleted cartridges...............................................................................90
Replace the ink cartridges........................................................................................................90
Store printing supplies..............................................................................................................92
Usage information collection....................................................................................................92
9 Solve a problem
HP support................................................................................................................................94
Obtain electronic support....................................................................................................95
HP support by phone..........................................................................................................95
Before you call..............................................................................................................96
Phone support period...................................................................................................96
Telephone support numbers.........................................................................................96
After the phone support period.....................................................................................97
General troubleshooting tips and resources.............................................................................98
Solve printer problems..............................................................................................................98
The printer shuts down unexpectedly.................................................................................99
Alignment fails....................................................................................................................99
The printer is not responding (nothing prints).....................................................................99
The printer prints slowly....................................................................................................100
The printer is making some unexpected noises...............................................................101
Blank or partial page printed.............................................................................................101
Something on the page is missing or incorrect.................................................................102
Placement of the text or graphics is wrong.......................................................................102
Print quality troubleshooting...................................................................................................103
Solve paper-feed problems....................................................................................................107
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