Service page ................................................................................................... 230
Networking tab ................................................................................................................. 230
IP Configuration page ..................................................................................... 231
Advanced page ............................................................................................... 232
Bonjour page ................................................................................................... 232
SNMP page ..................................................................................................... 233
Network Configuration page ............................................................................ 234
Password page ............................................................................................... 234
6 Engineering Details
Introduction ....................................................................................................................................... 237
Troubleshooting ................................................................................................................................ 238
Basic troubleshooting checklist ........................................................................................ 238
Troubleshooting tools ...................................................................................................... 238
File to E-mail utility .......................................................................................... 239
AccessDeniedUtility.exe .................................................................................. 239
FixErr1714 utility ............................................................................................. 240
Known Issues for the HP LaserJet P2015 printer ............................................................ 240
Uninstall ............................................................................................................................................ 241
Uninstall methods ............................................................................................................ 241
Uninstall component list ................................................................................................... 241
Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP .............. 242
Uninstall instructions for Microsoft Windows 98 SE and Microsoft Windows Me ............ 244
Media attributes ................................................................................................................................ 245
Media types and sizes .................................................................................................... 245
Custom paper sizes ........................................................................................................ 247
Hewlett-Packard HP LaserJet P2015 Series Printing System Readme ........................................... 249
Introduction ...................................................................................................................... 249
Purpose of this document ............................................................................... 249
Product connection information ....................................................................... 249
Product Software ............................................................................................................. 249
Supported operating systems ......................................................................... 249
Printer drivers .................................................................................................. 249
Microsoft Windows printer drivers .................................................. 250
Macintosh printer driver .................................................................. 250
Printer driver downloads ................................................................. 250
HP ToolboxFX software for Microsoft Windows .............................................. 250
Uninstaller software for Microsoft Windows .................................................... 250
Known issues and workarounds ...................................................................................... 250
Installation Instructions .................................................................................................... 251
Installation options for Microsoft Windows ...................................................... 251
Installing software on Microsoft Windows ....................................................... 252
Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 .......... 252
Uninstaller ....................................................................................................... 253
Customer assistance ....................................................................................................... 253
Legal statements ............................................................................................................. 253
TRADEMARK NOTICES ................................................................................. 253
WARRANTY AND COPYRIGHT .................................................................... 254
Index ................................................................................................................................................................. 255
ENWW ix