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Packaging and transporting guidelines .............................................................................................................. 26

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 27

Component replacement procedures .................................................................................................................. 27

Preparation for disassembly ............................................................................................................. 27

Bottom cover ..................................................................................................................................... 28

Solid-state drive ................................................................................................................................ 30

Memory module ................................................................................................................................ 31

Hard drive assembly .......................................................................................................................... 33

6 Removal and replacement procedures for authorized service provider parts .................................................... 35

Component replacement procedures .................................................................................................................. 35

Feet .................................................................................................................................................... 35

Battery ............................................................................................................................................... 37

WLAN module .................................................................................................................................... 38

Touchpad ........................................................................................................................................... 40

Fans ................................................................................................................................................... 41

Heat sink ............................................................................................................................................ 42

Power button/USB board .................................................................................................................. 44

System board .................................................................................................................................... 45

Speakers ............................................................................................................................................ 48

Display assembly ............................................................................................................................... 49

Power connector ............................................................................................................................... 57

Keyboard/top cover ........................................................................................................................... 58

7 Using Setup Utility (BIOS) ............................................................................................................................. 59

Starting Setup Utility (BIOS) ................................................................................................................................ 59

Updating Setup Utility (BIOS) .............................................................................................................................. 59

Determining the BIOS version ........................................................................................................... 59

Downloading a BIOS update .............................................................................................................. 60

8 Using HP PC Hardware Diagnostics ................................................................................................................ 61

Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 61

Downloading HP PC Hardware Diagnostics Windows ....................................................................... 61

Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 62

Downloading HP Hardware Diagnostics Windows by product name or number

(select products only) ..................................................................................................... 62

Installing HP PC Hardware Diagnostics Windows ............................................................................. 62

Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 62

Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 63

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