6
Troubleshooting
The HP Photosmart A310 series printer is designed to
be reliable and easy to use. This section answers
frequently asked questions about using the printer and
printing without a computer. It contains information
about the following topics:
● Printer hardware problems
● Printing problems
● Bluetooth printing problems
● PictBridge camera error messages
For troubleshooting information about using the
HP Photosmart software and printing from a computer,
see the electronic Help. For information about viewing
the electronic Help, see page 7.
For information about troubleshooting issues involving
your camera, see the documentation that came with the
camera.
Printer hardware problems
Before contacting HP support, read this section for
troubleshooting tips or go to the online support services
at www.hp.com/support.
Note If you want to connect the printer to a computer,
HP recommends using a USB cable of less than
3 meters (10 feet) in length to minimize injected noise
due to potentially high electromagnetic fields.
Troubleshooting 47
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