The On light flashed briefly after I turned the printer
off.
Solution This is a normal part of the power-down
process. It does not indicate a problem with the
printer.
The buttons on the control panel do not respond.
Cause A printer error has occurred. Try the
following solutions.
Solution
● Wait for about a minute to see if the printer
resets.
● Turn off the printer.
If the optional HP Photosmart Internal Battery
is not installed in the printer, unplug the printer
power cord. Wait about 30 seconds, and then
plug the power cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is
installed in the printer, unplug the printer power
cord if it is plugged in. Open the battery
compartment cover and remove the battery.
Wait about 30 seconds, and then reinstall the
battery. Plug in the power cord. Turn on the
printer.
● If the printer does not reset, and the control
panel buttons still do not respond, go to
www.hp.com/support or contact HP support.
Troubleshooting 49
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