Chapte_2
Solution
MakesurethepowercordisfirmlyconnectedtoboththeHPAll-in-Oneandthepower
adapter.Plugthepowercordintoapoweroutlet,surgeprotector,orpowerstrip.
1 Powerconnection
2 Powercordandadapter
3 Poweroutlet
Ifyouareusingapowerstrip,makesurethepowerstripison.Or,trypluggingtheHPAll-
in-Onedirectlyintoapoweroutlet.
Testthepoweroutlettomakesureitisworking.Pluginanappliancethatyouknowworks,
andseeiftheappliancehaspower.Ifnot,thentheremightbeaproblemwiththepower
outlet.
IfyoupluggedtheHPAll-in-Oneintoaswitchedoutlet,makesuretheswitchison.Ifitis
switchedtoonbutstilldoesnotwork,thentheremightbeaproblemwiththepoweroutlet.
Cause:YoupressedtheOnbuttontooquickly.
Solution:TheHPAll-in-OnemightnotrespondifyoupresstheOnbuttontooquickly.Press
theOnbuttononce.ItmighttakeafewminutesfortheHPAll-in-Onetoturnon.Ifyoupress
theOnbuttonagainduringthistime,youmightturnthedeviceoff.
z_ CAUTION:IftheHPAll-in-Onestilldoesnotturnon,itmighthaveamechanicalfailure.
UnplugtheHPAll-in-OnefromthepoweroutletandcontactHP.Goto:_yv_w!_b_v:;mi
s_/4,o_t.Ifprompted,chooseyourcountry/region,andthenclickContactHPforinformation
oncallingfortechnicalsupport.
I}co_ws_ct4_z,dd_eL,/SBcabS®,b_at[an _avi_'!:_p_ob_ens _si_'!:_tD®H}_AH.iq.Or_ev_4tb
ny comp_ter
Cause:TheUSBcablewasconnectedbeforethesoftwarewasinstalled.ConnectingtheUSB
cablebeforepromptedcancauseerrors.
Solution:YoumustfirstinstallthesoftwarethatcamewiththeHPAll-in-Onebefore
connectingtheUSBcable.Duringinstallation,donotplugintheUSBcableuntilpromptedby
theonscreeninstructions.
Onceyouhaveinstalledthesoftware,connectingyourcomputertotheHPAll-in-Onewitha
USBcableisstraightforward.SimplyplugoneendoftheUSBcableintothebackofyour
18 Ticubtes/:)otr,gandsuppcrt